Event Co-ordinator – 5 star hotel – South Ayrshire
* Tips shared within the team
* Staff accommodation available
* Discounted hotel, F&B and spa rates
* Quality hotel with great opportunities and lots of training
The Event Coordinator supports the Events Manager and Operations Team in creating and delivering year-round experiences. The role involves planning and executing events to a five-star standard, ensuring guest satisfaction from arrival to departure. The coordinator will align with departmental goals, uphold performance standards, and comply with workplace legislation and standards.
Key Responsibilities
1. Communicating with clients via phone, email, Zoom, and in-person to plan small events from confirmation to post-event follow-up.
2. Conducting site visits and planning meetings for small events.
3. Collaborating with the Events Manager to ensure seamless event execution.
4. Coordinating small and micro weddings up to guest seating for the wedding breakfast.
5. Working closely with the Hotel Operations Team during event planning.
6. Creating detailed internal event plans capturing all guest requirements.
7. Accurately recording all client discussions and agreements in planning documents.
8. Suggesting and upselling activities and experiences to enhance guest stays.
9. Booking event spaces, activities, and experiences using internal systems such as ResDiary, Monday.com, and Checkfront.
10. Updating rooming lists and notes in the PMS system (Clock).
11. Maintaining the event calendar and availability for reservations.
12. Supporting reservations by processing bookings and cancellations efficiently.
13. Building strong relationships with event suppliers.
14. Presenting small events at weekly management meetings.
Requirements
* Proven experience in event planning or administrative roles; hotel experience is advantageous.
* Proficiency in MS Office.
* Outstanding communication skills.
* Excellent command of English, both verbal and written.
* Experience in event operation and delivery.
* Strong organizational and time management skills.
* Creativity and initiative.
* Attention to detail.
Qualifications and Experience
* Minimum 1-2 years’ experience in event planning, preferably from a hotel or wedding background, or a degree in Events Management or equivalent.
Hotel Perks
* Employee discounts on rooms, F&B, and Spa.
* Competitive salary with monthly tips shared among team members.
* Discounted rates for staff, friends, and family.
* Staff meals provided during shifts.
* Quarterly Employee of the Month awards, including a 2-night hotel stay and £500 food & beverage credit.
* 50% discount on food at hotel restaurants.
* Team outings and activities throughout the year.
Kellan Group is committed to equal opportunities and operates as an employment agency and business. Visit our websites for a wide range of vacancies.
#J-18808-Ljbffr