JOB DESCRIPTION
It's more than a job
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.
Are you experienced in marine liability and cargo claims handling? Do you thrive on providing excellent customer support while ensuring efficient claim processing? Join our team as a Marine Claims Technician and make a meaningful impact on our operations and customer satisfaction. As a Marine Claims Technician, you will handle marine cargo and liability claims for the UK and Ireland, ensuring professional management, cost control, and customer retention. Your role will also involve active recoveries, reporting, and contributing to training and development within the organization.
How you create impact
1. Manage marine cargo and liability claims with precision, maintaining accurate records through our Claims Management System.
2. Provide transparency in claim statistics for management review.
3. Interface with insurers, solicitors, surveyors, and subcontractors to ensure seamless claims processes.
4. Conduct training sessions on claims handling, transport law, and marine liability.
5. Implement and maintain global claims procedures, identifying areas for optimization.
6. Advocate for cargo insurance as a vital risk transfer mechanism.
What we would like you to bring
7. Experience in marine liability claims handling.
8. Strong knowledge of international and national transport law, maritime law, and marine insurance.
9. Proficiency in English with excellent communication and influencing skills.
10. Advanced organizational and analytical abilities, with a keen eye for detail.
11. Competency in Microsoft Office applications (Word, Excel, PowerPoint, Access).
What's in it for you
This role is integral to the Nacora team and for the successful individual this is a superb opportunity to become a valued team member. For the successful individual, we are offering a competitive salary plus bonus scheme with 26 days holiday plus bank holidays, 2 volunteering days, life assurance and private health insurance. You can also join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
Who are we
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.