Xero is looking for a Customer Experience People Lead based in Manchester, UK. This role involves leading a team focused on delivering high-quality customer service and support for US-based clients. You'll work closely with local and global teams to ensure cohesive service delivery and drive performance against key metrics.
The ideal candidate will possess strong leadership skills and a growth mindset, with a focus on coaching and mentoring. This position requires a commitment to delivering exceptional customer experiences while managing change and fostering team development.
#J-18808-Ljbffr