Your Role
and What You'll Be Doing
We're recruiting for a Legal Support Administrator to join our Support Services team in Glasgow.
If you enjoy administration work and being part of a successful, friendly and high-performing team, then this is the job for you. You’ll be working closely with fee earners and Partners to make sure they have the right administrative support at all times.
This is a busy and fast-paced role, so you’ll need to be able to work quickly and accurately, building strong relationships with your team and our clients.
What you'll be doing:
• Handling fee earner queries by email & MS Teams
• Making sure all team files are in good order and databases are kept up to date
• Opening & closing case files on the relevant case management systems
• Making payments of invoices, cheques, BACs payments & billing
• Supporting fee earners with the preparation of cases, e-bundles & paper bundles
• Preparing digital files for audit
• Administration of the department's digital storage platforms
• Booking fee earner travel and meetings and managing expenses
• Managing the office inbound post, printing, scanning
• Managing Radiology requests across multiple digital platforms
• Dealing with urgent support requests within a timely manner
About You
As our ideal candidate for this role, you'll have:
• A keen interest in building a career in Administration, with willingness to learn.
• Enthusiasm, a can-do attitude and willingness to contribute to the team
• The ability to work on your own initiative
• The ability to manage change and meet change in demands of the business
• Great accuracy and attention to detail with the ability to multi-task
• Great time management skills
• The ability to work within strict service level agreements
• Excellent verbal and written communication skills
If this sounds like you, we’d love to receive your application.
Our Benefits - What We Can Offer You
1. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
2. Generous and flexible pension schemes.
3. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
4. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.