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Housing administrator full time temporary

Highcliffe
Temporary
Hays
Housing administrator
€17.65 an hour
Posted: 14 February
Offer description

Job Description 3 month Temp – Hampshire £17.65 per hour.
Are you passionate about supporting older people to live independently and enjoy a vibrant community life? We are seeking a dedicated Local Housing Manager to lead the day-to-day operations of a Retirement Living scheme, ensuring residents receive high‑quality, person‑centred housing and support service.No two days are the same — from tenancy sustainment and building safety to community engagement and resident wellbeing.
Your new role Property & Compliance
~ Procure and manage local contractors such as cleaners, gardeners and window cleaners.
~ Manage void properties, ensuring timely turnaround and allocation.
~ Manage permission and alteration requests in line with policy.
~(Performance & Administration
Support the Operations Manager with annual budgeting and review monthly/annual accounts.
Manage rent accounts, take proactive arrears prevention actions and support higher-level cases.
Ensure timely processing of repair orders and contractor invoices.
Contribute to quality assessments such as Housing Quality Standards and Quest.
Residents, Community & Wellbeing
Create a lively, inclusive community through events and activities to reduce social isolation.
Promote the use of communal facilities and encourage involvement from local groups.
Respond to ASB issues, complaints and concerns in line with policy.
Experience in the social housing sector, ideally supporting older people.
Strong communication, relationship‑building and problem-solving skills.
Confident with ICT, spreadsheets, emails and databases.
Commitment to delivering high-quality, person‑centred services.
Knowledge of issues affecting older or vulnerable people (e.g., Dementia, mental health, substance misuse).
Experience supervising or managing contractors or staff.
CIH Level 3 or 4 (or willingness to work towards).
Enhanced DBS (or ability to obtain).
Ability to access all areas of the building, including stair access.
Willingness to travel for meetings, training and occasional scheme cover.
Opportunities for professional development.
Supportive management and a positive working culture.
A varied, community-focused role with autonomy and flexibility.

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