Account Manager
Location: North of the UK (extensive regional travel required)
Sector: Facilities Management
Salary: £45k plus car allowance
Type: Full-time, Permanent
The Company
We are a leading Total Facilities Management (TFM) provider delivering integrated hard and soft FM solutions across the UK. With a strong reputation for operational excellence, compliance, and client partnership, we support multi-site portfolios across commercial, industrial, and public-sector environments throughout the whole of the UK.
The Role
We are seeking an experienced Account Manager to oversee a portfolio of key contracts across the North. This is a senior, client-facing role with operational oversight of multi-site FM delivery. A core focus of this role is compliance management. The successful candidate must demonstrate exceptional knowledge and hands‑on experience in statutory and regulatory compliance within the FM sector. Ensuring full adherence to legal, contractual, and industry standards will be central to your success.
Key Responsibilities
* Full ownership and accountability for assigned FM accounts across the Northern region
* Ensure 100% statutory and regulatory compliance across all hard and soft FM services
* Oversee delivery of planned and reactive maintenance in line with SLA/KPI targets
* Manage audits, compliance documentation, and certification processes
* Lead and develop on‑site and mobile FM teams
* Maintain strong client relationships at senior stakeholder level
* Manage budgets, forecasting, and P&L performance
* Drive continuous improvement, risk management, and operational efficiencies
* Ensure adherence to H&S legislation and company policies
Essential Experience & Skills
* Proven experience as an Account Manager within the Facilities Management sector (TFM preferred)
* Strong background in compliance management within FM (statutory compliance, audit processes, asset registers, PPM compliance, certification control, etc.)
* Thorough understanding of hard services compliance requirements
* Experience managing multi‑site contracts across a regional portfolio
* Strong commercial acumen with P&L responsibility
* Excellent stakeholder management and communication skills
* NEBOSH or equivalent H&S qualification (desirable)
* Willingness to travel extensively across the North
What We re Looking For
* A compliance‑driven FM professional
* Detail‑oriented, process‑led, and highly organised
* Strong leadership capability with the ability to influence at all levels
* Proactive, resilient, and solutions‑focused
* Commercially astute with a client‑first mindset
What We Offer
* Competitive salary + car allowance/company vehicle
* Performance‑related bonus
* Pension scheme
* Professional development opportunities
* The opportunity to manage high‑profile contracts within a growing TFM business
#J-18808-Ljbffr