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Head of performance analysis

Edinburgh
Permanent
Head of performance
Posted: 18 February
Offer description

The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways. Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly. Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements. Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow. The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission. The team have been nominated four times in a row for ‘Best Public Sector Employer’ at the Women in Tech awards and won the award in 2025! As the Head of Performance Analysis, you will lead a high performing and collaborative team responsible for driving evidence based decision making across DBT’s digital portfolios. You will set the strategic direction for performance analysis, embedding robust measurement frameworks, performance governance, and high quality analytical practices across the organisation. Working closely with multidisciplinary teams including Evaluation, Product Managers, Data Specialists, User Researchers, Designers, Developers and Content specialists, you will ensure that digital services are shaped and iterated using clear, insights aligned with user needs, business goals, and the departments strategic priorities. You will also hold leadership responsibility for embedding and maintaining consistent processes for backlog management, quarterly planning, assurance and governance. This includes ensuring teams across DDaT are supported to plan, prioritise and deliver against strategic outcomes. You will work closely with senior stakeholders across DBT, influence decision making at all levels, and create a positive and inclusive culture. You will champion continuous improvement alongside building capability across the Performance Analysis community, and ensure the organisation makes the best use of data to deliver exceptional digital services. Main responsibilities You will: Lead the performance analysis community and act as the point of contact between the community and the business Lead, manage and develop the Performance Analysis team, fostering a positive, inclusive and high‑performing culture Embed and maintain governance, assurance and planning processes, ensuring teams plan and manage backlogs effectively Design, own and assure performance measurement frameworks, KPIs and analytical standards across digital products and services Produce high‑quality analysis, insight and data storytelling to inform decision making at senior levels and across multidisciplinary teams Oversee and lead the development of digital performance dashboards and insight tooling, working with M&E colleagues Use analytical tools including SQL, R and Python to identify trends, model behaviours and provide actionable insights, ensuring quality assurance and GDPR/cookie policy compliance Provide timely oversight of Quarterly Objective and Key Result performance and lead resourcing and capability building for the profession in DBT. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

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