The Opportunity
Reporting to the Group Head of Insurance, the Insurance Manager plays a pivotal role in safeguarding Arup’s assets and business interests through the effective management of global insurance programmes. This position is responsible for ensuring that Arup maintains comprehensive and cost‑effective insurance coverage aligned with the organisation’s risk profile and strategic objectives.
The role involves close collaboration with senior stakeholders across Arup’s Legal, Finance and risk management teams, as well as regional and global management boards. The Insurance Manager will act as a trusted advisor on insurance‑related matters, providing expert guidance on policy interpretation, claims management and risk mitigation strategies. In addition, the role leads negotiations with brokers and insurers to secure optimal terms and foster strong, long‑term relationships with key external partners.
* Managing and developing relationships with brokers and insurers.
* Assessing insurable risks, investigating available cover and checking that policy wordings meet Arup’s requirements.
* Act as a trusted advisor on insurance matters, including policy interpretation, claims management, and risk mitigation.
* Providing guidance to Arup teams on the scope of our insurances and claims notification requirements.
* Advising global project and bid teams on project insurance requirements.
* Analysis of claims data and reporting on lessons learned.
* Preparing underwriting information and submissions to insurers for renewals and mid‑term changes.
* Assisting with the procurement of project specific insurance policies.
* Undertaking research into areas of risk and liability.
* Monitoring emerging risks.
* Support continuous improvement of insurance processes.
Qualifications
* Previous experience in a claims, underwriting or broking role within the insurance industry, ideally within the professional services sector.
* Good working knowledge of professional indemnity, public liability, cyber and D&O insurances.
* Qualifications: ACII Qualified or equivalent insurance or risk management qualification.
* Strong analytical and organisational skills.
* Diligent record‑keeping.
* Confident verbal and written communicator with individuals at all levels, from executive board members to apprentices and graduate trainees.
* Team player and developing leader.
* Strong organisational and analytical skills with a great attention to detail.
Benefits
Arup offers an attractive total reward package that recognises the contribution of each member to shared success. In addition to competitive pay, members enjoy private medical insurance, life assurance, accident insurance, income protection cover, Profit Share, and flexible benefits to support health and wellbeing, learning opportunities and the chance to impact the work they do.
Equal Employment Opportunity & Diversity
Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age, gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, or whether you’re pregnant or on family leave. Our inclusive culture supports a wide range of networks and initiatives, and we are committed to making our recruitment process and workplaces accessible to all candidates.
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