EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!
Hear why our employees think it is such a great place to work:
-Great employee benefits:
-Our equality networks:
-Our vision & values:
Before you apply, please visit our how to apply page for full guidance:
#Careerforlife
Job overview
Exciting Leadership Opportunity – Head of Clinical Operations (Secondment -3 month secondment with the ability to extend for a further 3 months)
An exciting opportunity has arisen for an experienced and dynamic leader to join the East of England Ambulance Service (EEAST) as Head of Clinical Operations for the Cambridgeshire & Peterborough area. Reporting to the Deputy Chief Operating Officer, this role is ideal for someone with a passion for driving positive change and delivering improved outcomes for patients.
EEAST is at a pivotal stage in its improvement journey, and the successful candidate will play a key role in helping the Trust achieve its vision of delivering outstanding care, with exceptional people, every hour of every day.
Please note: This post covers the Cambridgeshire & Peterborough region, including the three main hub areas of Cambridge, Huntington & Peterborough.
This is a three-month secondment commencing 1st September 2025. Please ensure that you are able to be released from your current role promptly if selected.
Main duties of the job
As a member of the Senior Management Team, you will lead a team aspiring to foster a culture of improvement and to support a shift in organisational culture making EEAST an exceptional place to work while providing outstanding quality of care and performance.
The successful candidate will be accountable for all quality, performance, and financial key performance indicators for the sector, and engagement with internal business partners within the sector business unit. They will be a key figure for the public and stakeholder engagement for the Trust. Critical to the success of the role is the ability to interpret the Trust strategy, service development and priorities and turn these into quantifiable service delivery actions and results in a defined business unit of the Directorate.
The role operates across the strategic and tactical levels of the Trust business and as such the role time-spend should provide a broadly equal amount of time at these levels. As a key role in the delivery of service, the post holder will operate as part of the Strategic Command Team in a ‘Gold Support’ role, supporting the Strategic Commander. This is via an on-call rota and so whilst the standard working week is 37.5 hours, you must be flexible to meet the requirements of the role which may include unsocial hours at times.
Working for our organisation
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Detailed job description and main responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person specification
Qualifications
Essential criteria
1. Master’s, or equivalent level, management qualification, or equivalent experience.
2. NARU occupational standards Tactical/Strategic Commander accreditation, or willing to complete within the next 12 months
Skills
Essential criteria
3. Provide and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
4. Strategic thinking – ability to anticipate and resolve problems before they arise.
5. Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
-------------------------------------------------------------------------------
Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on the Check if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.