Pay rate starts from £13.28 per hour, increasing to £14.55 for stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour.
Our policy offers new colleagues a minimum of 16 guaranteed hours each week, with an option to work as few as 12 hours per week.
The expected availability window is Sunday, Monday and Saturday from 22:00 to 07:00. The working schedule is planned within these times, with a three‑week notice for shift dates.
Responsibilities
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in service, picking and replenishment areas where required.
- Putting into practice the training received, ensuring safe, effective work and brilliant customer service.
- Making decisions that are right for customers, delivering routines in store that meet their needs at the right time.
- Taking part in seasonal, community and charity events, creating an inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the role and contribution to driving service and sales, reducing waste and shrink, and delivering profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Living the values, making everyone feel welcome, and following policies.
- Accepting deliveries into the store when required.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Ability to build rapport with customers.
- Initiative and decision making for customers.
- Works well within a team and communicates openly.
- Builds relationships with colleagues to create team spirit and celebrate success.
- Is punctual, well presented, and ready to be a brand ambassador.
Applicants must be over 18 years of age.
We are committed to an inclusive and accessible recruitment process.
