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Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.
We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.
Your Future Starts Here
Why Bytes?
* Over 800 staff (plans to double in size over the next 5 years)
* Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin.
* Winners of an array of industry awards
* Sunday Times Top 100 Best Places to Work
* Excellent training and career prospects offered
* Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
* Supporters of 85+ charities with strong commitment to diversity and sustainability
Purpose of Job
An exciting opportunity to join a fast-growing company and department to provide high-quality device and configuration management using tools such as Intune and AutoPilot. The role is to support and enhance current device management environment in Bytes. This includes future upgrades to Windows 12, updates to IOS, rollout and configuration of software, automation of the JML process, testing new hardware and other such projects. Working along side you is a device configuration and rollout engineer.
Key Responsibilities
* Design, implement, and manage end-to-end device management solutions utilizing Microsoft Intune and Autopilot to streamline device provisioning, configuration, and ongoing management.
* Collaborate with cross-functional teams to define device management requirements, policies, and procedures that align with organizational goals and security standards.
* Create and maintain standardized device profiles, configuration settings, and compliance policies to ensure consistent and secure device deployments.
* Develop and maintain a comprehensive understanding of Intune and Autopilot capabilities, staying up-to-date with platform updates, feature releases, and industry trends.
* Lead the planning and execution of large-scale device deployment projects, including the setup of hardware, software, and network connectivity to support Autopilot deployments.
* Document processes, procedures, and configuration details related to Intune and Autopilot, ensuring the availability of clear and concise technical documentation.
* Collaborate with security teams to ensure endpoint security compliance, including encryption, malware protection, and data loss prevention.
* Point of escalation for other teams within Systems Support
* Provide consistently professional and high-quality interface between Systems Support and its customers
* Liaising with external resources (suppliers / manufacturers / support providers)
* Other task as provided by your manager
Opportunities
* Join a rapidly growing business with scope for career development
* Help shape and steer our device management team as we expand
* Exposure to a large variety of solutions such as Microsoft Azure, Intune, Apple Mac, Android, Windows
* Take part in project led work, with the opportunity to lead elements of the project
* Maintain infrastructure information and documentation for the team
Qualifications, Experience & Skills
* Device management software, Microsoft Endpoint Manager (Intune), AutoPilot, AutoPatch for Windows OS, Android and MacOS and IOS
* Active Directory
* Conditional Access Policies
* AD Security Groups
* Understanding of JML process
* Powershell for administration (MS Graph)
Additional Knowledge
* Management Tools – Microsoft SCCM
Skills
* Ability to work under own initiative
* Ability to follow written and verbal instructions
* Ability to work to strict deadlines
* Ability to provide training to other team members, and other employees
* Ambitious and willing to work towards specialisation in corporate systems
* Excellent communication and interpersonal skills
* Good documentation skills including Visio drawings
* Previous experience in IT Infrastructure/support and fault finding
* Current valid driving license
Qualities
* Articulate, literate, presentable, customer facing and technically astute
* Self-motivated, enthusiastic and willing to learn
* Punctuality and good time keeping are essential to this role
* Team player
Training Provision
* Necessary training on products and applications where required
* Bytes Software Services Ltd provide a full induction programme to assist in integration to the organisation. The individual will also be expected to attend training courses and take exams to assist with keeping up the business’ vendor accreditations
Additional Information
* Based at Bytes Software Service head office in Leatherhead. Occasional visits to other company offices may be required. Occasional out-of-hours work may be required
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
* Industries IT Services and IT Consulting
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