Collections Advisor Location: Hybrid (3 days in Stratford-upon-Avon) Salary: £26,000 Hours: 37.5 hrs per week, shifts between 8am-5pm Mon-Fri Were seeking a confident and customer-focused Collections Advisor to support customers with resolving outstanding utility accounts.
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Youll handle inbound and outbound calls, agree payment plans, negotiate solutions, and ensure all account information is recorded accurately.
What Were Looking For: Strong communication skills and a professional, empathetic approach Confident telephone manner, including in challenging situations Customer service or collections experience preferred (not essential) Good IT and keyboard skills, attention to detail, and ability to work to targets If youre positive, resilient, and motivated to help customers find the right solutions, wed love to hear from you.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.d02fcfcb-6df4-40ee-95cf-3eb059ce3173