Overview
Membership Communications Officer, Hospice UK. Passionate about engaging people and sharing great stories? Join us and help deliver impactful communications to Hospice UK’s 210 member organisations and beyond.
Salary: £33,500 per annum.
Location: The post holder is based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. You will come to London at least two days each month for team meetings, plus a quarterly ‘all staff’ event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week on a Wednesday. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Benefits:
* 25 days in the first year, increasing to 27.5 days in the second year and 30 days in the third.
* Matched pension scheme up to 7% of salary
* Support for staff with caring responsibilities
* Family-friendly culture
* Learning and development opportunities
* Enhanced carers and compassionate leave
Job Information
As our Membership Communications Officer, you’ll play a vital role in engaging with the people who work in Hospice UK’s 210 member organisations, as well as other key audiences. Your mission will be to deliver clear, engaging and impactful communications that promote awareness of Hospice UK’s work and the wider hospice sector. You will work with powerful personal stories of hospice care, translating deeply moving human stories of grief and compassion into engaging and sensitive content.
You will work closely with colleagues in the Membership Engagement and Communications & Campaigns teams. You’ll:
* Create and deliver compelling content across web, email and social media channels.
* Source and produce stories that showcase the incredible work of our members.
* Plan, research and build web pages, and manage social media activity.
* Analyse engagement data to provide insights and continuously improve our communications.
A key part of this role will involve building strong relationships with members through regular communications, meetings and hospice visits, helping you understand their needs and the challenges facing the sector.
About You
Are you a creative communicator who loves making content shine? You’ll have excellent copywriting skills and be able to craft clear, engaging messages for different audiences and channels. Confident in managing social media, you’ll know how to use analytics to track and improve performance. Highly organised, you can deliver communications to large, diverse audiences while working collaboratively with colleagues and stakeholders to create great content.
It’s a bonus if you’re familiar with tools like Canva, Hootsuite or Mailchimp, have experience using analytics tools for social media and websites, or have knowledge of membership organisations.
If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Camara (her contact details are available on our website).
You’ll find lots more information in the Candidate Information Pack (available on our website to download).
How to Apply
To apply for this role, please send us the following documents by 9am on Monday 20 October 2025:
* Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
* A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
* A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 9am on Monday 20 October 2025.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel. Please make sure you provide your contact details in your email. Let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
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