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As our apprenticeship provision continues to grow, we’re excited to introduce a new opportunity for a Safeguarding and Wellbeing Mentor dedicated to supporting apprentices. This role sits at the heart of our commitment to providing essential statutory, pastoral, and welfare support to learners—both in college and in the workplace.
This role sits within our Safeguarding and Wellbeing Team and it is the key point of contact for apprentices and work-based assessors when challenges arise that may affect a learner’s progress—such as mental health concerns, issues at home, or other barriers whilst in employment. You’ll work closely with the Apprenticeship Team, learners, families, employers, and external professionals to ensure every young person receives the support they need to thrive.
This role has been created in direct response to the evolving needs of young people today. It’s about more than just offering support—it’s about helping learners overcome personal and professional obstacles so they can achieve their full potential.
We’re looking for someone with excellent communication skills, a compassionate and proactive approach, and the ability to work collaboratively with learners, parents/carers, employers, and external agencies, with a full UK Driving Licence and access to a vehicle. Your ability to build trust and take initiative will be key to making a lasting impact.
If you’re passionate about supporting young people and want to be part of a dynamic and caring team, we’d love to hear from you.
Key Responsibilities
To provide Statutory, pastoral and welfare responsibilities for a designated cohort of learners in a specific curriculum area. This includes monitoring attendance and intervening in cases of persistent absence, children missing education. As a key member of the Safeguarding and Welfare team, you will provide front line and early help support for learners facing a wide range of barriers to education. These barriers may include absences, home issues, mental health challenges, crises, or the need for critical support.
Responsibilities also involve identifying and monitoring vulnerable and 'at risk' learners within your remit. You will work closely with cross-college teams to ensure that these learners are retained by the college, maintaining detailed records of your interventions and support provided. Additionally, you will serve as the single point of contact for learners, parents, and staff, ensuring effective communication and support for all parties involved.
To provide Early Help support for both the college and Local Authority as soon as issues arise. This includes assistance with safeguarding, pastoral care, social and welfare needs, wellbeing, and health care, all aimed at identifying and removing barriers to accessing education
To lead on Personal Education Plans (PEP) for Looked After Children (LAC), Children with a Social Worker, children working with Youth Justice in collaboration with Social Services, ensuring that external assessment criteria are met
Provide comprehensive support for Care Experienced students, including participation in LAC Reviews, Care Planning, Placement Planning Meetings, and Care Leavings, ensuring attendance at all relevant LAC reviews
To assist the Safeguarding and Wellbeing Lead with managing a caseload of Child in Need Plans, ensuring compliance with statutory and legal requirements. Additionally, to act as the Lead Professional on Early Help Assessments when necessary, adhering to all relevant legal obligations
Attendance – work closely with Curriculum Managers to improving attendance, meetings with parents and external agencies regarding attendance, coordinating through the attendance process as per the attendance policy. Lead college professional for attendance. Coordinating with externals agencies such as social care, education welfare
Implement the positive behaviour policy by managing the incident process and outcomes, including Formal panels and reports. Handle a caseload of learners with behavioural issues, identifying actions that can lead to an improvement in behaviour, ensuring effective strategies for behaviour management are recorded and tracked
Be the designated point of contact for parents and carers, fostering and maintaining positive, supportive relationships to help learners and families overcome barriers to education. Ensure that all contact details for parents and carers are kept up to date in the college systems
To work closely with curriculum teams to support at risk and vulnerable learners by attending Support planning meetings, Student improvement meetings and Formal hearings where relevant
Support the implementation of the college’s Mental Health Strategy by serving as the first point of contact for learners experiencing poor mental health. Promote the vision of becoming a mentally healthy college by referring learners to appropriate internal and external services
To promote and safeguard the welfare of young people and vulnerable adults at the college and refer/signpost to external agencies where appropriate
Developing a positive and supportive connection with learners, create an atmosphere of trust and support, prioritising the safeguarding and wellbeing of all students
Facilitate the successful transition of learners by coordinating with secondary schools, arranging transition visits, and providing support during college interviews. Liaise with social workers when necessary and ensure that all pre-enrolment support, such as bursaries and required kits, is provided so that learners feel confident when they start college
Assist in the Enrolment process by capturing learner wellbeing and welfare information, ensuring that accurate parent contact details are recorded. Identify any concerns, issues, or barriers that students might face to ensure they receive the appropriate support once they start college. Refer any risk concerns to managers as needed
Support in College induction program to ensure learners are informed of where to seek help and what support is available and know how to keep themselves safe
Maintain accurate records of interventions, ensuring learners vulnerabilities and support needs are recorded and highlighted
To conduct home visits where there is an attendance/welfare/safety concern
To undertake training and CPD as required for the role, including a minimum of one Safeguarding Board Training session per year, to keep up to date with local procedures and emerging themes
Any other duties, of a similar level of responsibility, as may be required
Safeguarding Statement
Hopwood Hall College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.