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Senior Cloud Analytics Operations Engineer, Milton Keynes
Client: Oracle
Location: Milton Keynes, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: c7c3e00b9d73
Job Views: 3
Posted: 29.06.2025
Expiry Date: 13.08.2025
Job Description:
Fusion Data Intelligence Content Development aims to enable customers to fully leverage their data by offering top-tier out-of-the-box content as well as a flexible customization framework. Our team includes experts in Oracle Analytics and Fusion Data Intelligence committed to product improvement.
Responsibilities include analyzing and mitigating production incidents, proposing enhancements to reduce incidents and improve resolution times, enhancing Oracle Support capabilities, and creating proofs of concept for proposed enhancements. The candidate will collaborate with multiple Oracle development and support teams.
Candidate must be a UK citizen with valid UK government-issued documents (passport or birth certificate) and be eligible for security clearance required for UK Government Cloud support. Participation in 24x7 on-call rotations is mandatory, with shifts scheduled weekly, including weekends and holidays.
Responsibilities:
* Understand customer requirements and propose solutions.
* Analyze incidents, mitigate issues, and suggest product improvements.
* Address performance issues with short-term and long-term solutions.
* Implement proofs of concept for enhancements.
* Collaborate across multiple time zones.
* Maintain security measures and ensure compliance.
* Participate in on-call rotations and provide technical support for incidents.
* Perform root cause analysis and document issues to prevent recurrence.
Primary Skills:
* Approximately 4 years of relevant experience.
* Experience with Oracle Analytics.
* Strong knowledge of Analytics RPD design, development, and deployment.
* Understanding of BI/data warehouse analysis, design, development, and testing.
* Effective communication skills.
* Experience with Fusion Data Intelligence and Fusion Applications (ERP/HCM/SCM/CX).
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