Detailed job description
and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
Essential criteria
1. Good standard general education level. NVQ level 3 in customer services/administration or equivalent experience
Experience
Essential criteria
2. Previous general office and clerical experience. Computer literate, with previous experience of using a keyboard.
3. Experience of working to strict deadlines and under pressure
4. Experience of updating IT systems to ensure information is accurate and up to date.
Desirable criteria
5. Call centre experience
6. Knowledge of working in a hospital environment
Technical Skills & Competencies
Essential criteria
7. Advanced IT skills, competent in a range of packages including MS Word, Excel and Outlook.
Language requirement
Essential criteria
8. Be able to speak English as necessary to undertake the role