We are recruiting a Credit Controller to join our team in Ashby de la Zouch on a full time, permanent basis. Working within a small, but friendly team comprising of the Credit Manager and Credit Controller, you will be expected to ensure the timely collection of receivables in accordance with the company’s credit terms. You will deal with all aspects of credit control with the aim to reduce DSO’s, minimise bad debts and maximise cash flow.
You will report to the Credit Manager.
Duties will include:
* Setting and maintaining credit limits in line with UK Credit Policy
* Proactive chasing of debts within agreed terms
* Collection of overdue debts from initial phone calls/emails through to issuing legal proceedings
* Release of orders where credit limits have been exceeded or accounts have been placed “on stop” (in accordance with pre-determined guidelines)
* Requesting credit limit increases where appropriate
* Taking ownership of queries raised and liaise with other departments to resolve
* Weekly account reconciliations to minimize unallocated cash
* Placing accounts on stop and referring accounts for legal collection where viable
* Recording and resolution of sales invoice queries, working closely with the 11 service branches
* Reviewing Customer Trend Analysis
* Identify any missing payments, contacting customers and updating customers’ accounts as necessary
* Resolving queries both internally and externally around outstanding invoices
* Agreeing and monitoring customers payment arrangements where appropriate
* Uploading invoices onto Customer portals
* Setting up New Accounts
You will have
* An understanding and keen interest in Credit Control
* A basic Business/Accounting knowledge
* Excellent interpersonal skills are required, with the ability to build strong relationships with internal and external customers
* Experience of dealing with a high volume of customer accounts
* Experience in using SAP is preferable but not essential as full training will be provided
* Good IT Skills particularly in Microsoft Excel
We offer
A competitive salary
Annual bonus
25 days annual leave + bank holidays
A contributory pension scheme + life assurance + income protection insurance
Employee shares save scheme
Retail, leisure and travel discounts
Buy and sell holidays
Quarterly team lunches
Weekly fruit basket
Gallons of free tea, coffee and hot chocolate
A seemingly endless supply of cake, biscuits and chocolate
Working within a lovely team
Hybrid working is available