Managing a team of around 13, the Operations Manager oversees service delivery and staff development, working closely with production, planning & delivery, and other operational teams. They contribute to long-term planning, budgeting, and service innovation, ensuring the team remains supported and responsive to the changing needs of the business.
Responsibilities
1. Lead strategic development of services, skills, and solutions as part of the management team.
2. Manage and develop a team of around 13 staff, overseeing training, performance, and professional growth.
3. Ensure high-quality service delivery, working closely with production, technology, and operational teams to continuously improve standards.
4. Maintain compliance and safety, ensuring adherence to health and safety legislation, risk assessments, and union relations.
5. Support business planning and budgeting, contributing to scheduling, cost control, and long-term departmental goals.
Experience and Skills
* Experience gained at senior level in an operations environment, ideally media/broadcasting or similar.
* A working understanding of production and logistical processes in location work.
* Ability to manage relationships at all levels inside and outside the BBC.
* Demonstrable potential or experience in managing teams.
* Thorough awareness of BBC output, with the ability to look ahead independently; excellent IT skills, ability to assimilate information rapidly, and problem-solve to a deadline.
BBC Media Operations is at the heart of teams delivering content across all platforms for diverse audiences. Comprising around nine hundred people, it manages craft and production operations for BBC's news, radio, and some sport services across London, Salford, and Birmingham—capturing, editing, and producing output 24/7 for TV, radio, and digital platforms.
Our team are experts in their field with exceptional technical, operational, and production creativity. Working closely with editorial colleagues, we co-create content reaching millions daily. The team also manages production services, editing, post-production, stores, some audio, fleet vehicles, and OB bases in England. We aim for Media Operations to be collaborative, inclusive, and full of opportunity, supporting career development across the BBC.
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