Due to continued growth, our Sunderland-based site has a fantastic opportunity for a Parts Advisor to join our expanding team. As a Parts Advisor, you'll use your knowledge and experience to support our internal teams and build trusted relationships with external customers. Whether advising on the right product or ensuring timely delivery, you'll be essential to keeping our operations running smoothly and our customers satisfied.
Previous experience in a parts environment and familiarity with distribution/trade counter sales businesses is preferable, as well as an understanding of maintaining sales and margin. Your responsibilities will include:
1. Providing exceptional service to both trade and retail customers, supporting them with accurate advice and product knowledge
2. Building and maintaining strong relationships with internal departments and external partners
3. Accurately processing orders with efficiency and attention to detail
4. Working independently and as part of a team to keep operations moving
Essential requirements include experience in a parts environment and a background in customer service. Confidence to manage your own tasks independently, along with strong organisational skills and computer literacy, are important. A full UK manual driving licence is desirable but not essential.
We offer a basic salary of £26,941 with a £5,100 bonus potential, along with benefits such as pension, life assurance, 33 days holiday including bank holidays, exclusive company discounts, and more. We also provide tailored training, career growth opportunities, and various employee benefits to support your well-being and development.
Join Lithia UK, one of the largest automotive retailers globally, where we are passionate about transforming personal transportation and setting new standards for customer experience. Our values include earning customers for life, continuous improvement, personal ownership, and having fun. Be part of a team that embraces innovation, personal growth, and collective success. If you're ready to make an impact and drive change, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: £26,941.00 per year
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