Customer Service Advisor - Temp to Perm £12.21 per hour Leeds - Outskirts of the City Centre Are you looking for a customer service role within a fun, creative and lively team? Do you enjoy working in a smaller, friendly environment where no two days are the same? If so, this could be the perfect opportunity for you. The Company Our client is a professional, growing online fashion retailer with a quirky and creative culture. They value hard work, commitment and personality - and in return, you'll be part of a supportive, fun and vibrant team. The Role We're looking for an enthusiastic individual to join our client's busy Customer Response Team. This is a 12-week temporary assignment with a guaranteed permanent position at the end for the right candidate. * Handling a variety of inbound customer queries * Answering calls, advising customers, and escalating queries when needed * Logging details accurately into a bespoke database * Supporting with occasional administrative tasks and product-related duties Hours * Monday to Friday, shifts between 8am - 7pm * Saturday 9am - 5pm & Sunday 10am - 4pm (rota basis - only one day per weekend when working) About You We are looking for candidates who have: * Previous customer service experience (retail, hospitality, or office-based) * Strong attention to detail and accurate keyboard skills * A great telephone manner and strong communication skills * Ability to work well under pressure and to deadlines * A positive, hardworking, and friendly personality If you're passionate about delivering excellent customer service and are available to start work ASAP, apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.