Adi Electrical Compliance Sales Coordinator Location – Kings Norton, Birmingham About the Role As an Electrical Sales Coordinator, you will manage our small to medium quote portfolio and enhance our customer care operations. This role is crucial in converting opportunities and maintaining strong client relationships. Specifically, your key responsibilities will include: Sales Support : • Process and follow up on quotes under £4,500 • Convert opportunities through proactive follow-up and relationship-building • Support the core sales team with quote preparation and administrative tasks Customer Care : • Conduct regular check-in calls with existing clients • Manage the renewal process for existing clients • Handle client queries and coordinate with technical teams • Maintain client satisfaction through proactive communication • Support the implementation of customer feedback systems Administrative Support (20%): • Assist with quote preparation and documentation • Maintain accurate records in Pipedrive CRM • Generate sales reports and analytics if required • Provide general administrative support to the sales team • Coordinate with various departments to ensure smooth service delivery About you We would like to hear from you if you have: • Experience in a sales support or customer service role • Strong communication skills, both written and verbal • Excellent organisational and time management abilities • Ability to work independently and as part of a team • Strong attention to detail • Customer-focused mindset • Ability to prioritise and manage multiple tasks The Benefits The adi Pit Stop – savings and discounts portal with Reward Gateway Healthcare cash plan 24/7 GP helpline including private electronic prescription service Enhanced Employee assistance programme Cycle to work scheme Employee referral bonus of £500 for every successful new employee Generous holiday allowance Celebration days Company-wide Christmas party for employees and partners Annual employee awards Long service awards Free workwear The company Find out more about adi - https://www.adiltd.co.uk/ Other organisations may call this role an Internal Sales Representative, Internal Sales Coordinator, Electrical Sales Coordinator. Adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice. So, if you’re seeking your next challenge as an Electrical Sales Coordinator, please apply via the button shown.