Overview
This pivotal role will manage a digital team focussed on delivering automations, working closely with service leads, operational teams, and the wider digital transformation team to deliver automation that enables efficiency, reduces manual effort, and supports the organisation's broader digital transformation goals. The role title is 'RPA Specialist (Team Lead)' and is responsible for managing the team, defining and guiding processes, project management and supporting requirements, feasibility and benefits realisation. You will own the Robotic Process Automation (RPA) roadmap, guiding best practice standards, pipeline development, automation governance, and post-deployment optimisation. As a strategic lead, you will empower your team to deliver scalable solutions while building automation capabilities across the organisation. Base: Home based with occasional travel to business units for digital transformation support. Regular attendance at face-to-face meetings will be required as agreed with your manager.
Responsibilities
* Lead, mentor, and line manage a team of RPA Engineers, promoting a high-performance and collaborative culture.
* Define and manage the organisational RPA vision, roadmap, and delivery plan aligned with wider digital transformation objectives.
* Establish and enforce RPA governance, development standards, documentation protocols, and quality assurance.
* Build and manage a prioritised automation pipeline in collaboration with key business stakeholders.
* Lead automation risk assessments, including compliance with data security, privacy, and information governance standards.
* Define and support team learning pathways, tool certifications, and development goals.
* Please see the job description attached for a full list of responsibilities.
* We are seeking a dynamic and experienced team lead to spearhead our growing RPA function. We need a strong team leader who has excellent management, process, project and governance skills; you do not need in-depth technical knowledge of RPA but must have the ability to learn and lead the broad technical concepts around it.
Essential Skills & Experience
* Experience managing technical teams and leading technical programmes.
* Awareness of Robotic Process Automation with ability to quickly learn new technologies.
* Strong stakeholder and vendor management skills, including negotiation and communication with senior leaders.
* Good understanding of business process analysis and optimisation techniques.
* Familiarity with project management and agile methodologies.
Desirable Skills & Experience
* Experience in healthcare, NHS, or regulated environments.
* Understanding of data governance, cyber security standards, and automation compliance.
* Experience with leading RPA platforms (Blue Prism, UiPath, Automation Anywhere and Power Platform). Blue Prism experience highly desirable.
Qualifications
* Essential: Degree in Computer Science, Information Technology, or related field (or equivalent experience).
We change lives by transforming health and care. Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. Safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.
Package & Benefits
* Up to £50,000 with group pension
* The flexibility of remote working with occasional travel on an as needed basis
* Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support - at locations across the country
* Membership of My Reward Hub, giving you access to discounts on everyday purchases and cashback offers
* Access to your wages as you earn them to help cover life's emergencies
* Online and face-to-face help with mental and physical wellbeing, career coaching and counselling
* Access to eLearning, bespoke career pathways and development through our Learning Enterprise
* An open, just culture where ideas to deliver our purpose are welcomed, backed by significant innovation funding each year
* A commitment to high clinical and quality standards with the majority of rated services at CQC levels "good" or "outstanding"
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