Job Description
Position: Field Service Engineer (Door to door)
Salary: up to 43k depending on experience
Location: Home based - Covering mainly UK & Ireland, with some European travel.
Benefits: Company vehicle, fuel card, company credit card, full tool kit, home based, extra payments for weekend work (this isn’t often working weekend)
RESPONSIBILITIES
* Carrying out servicing, repairs and installations at our customer sites in accordance with After Sales Service Levels.
* Utilizing effective time management skills to balance priority to Key Accounts and Service contract customers, whilst maintaining the most economical route.
* Responsible for the resources, tools, parts and skills to effectively complete the necessary task and repairs set.
* Responsible for accurately closing jobs and cases, providing repair data, serial numbers and parts used in a timely manner and reporting all unresolved faults experienced to the Technical Service Manager.
ESSENTIAL SKILLS/EXPERIENCE:
* Previous experience of working in a repair or service engineer role or similar with a background in electrical / mechanical / pneumatic / hydraulic repair work is ideal.
* Majority of a 70-30 split electrical bias. The candidate should hold a City and Guilds in Engineering (or equivalent).
* Working with 24v and 415v systems.
* Experience of repairing and/or servicing glass industry equipment, would be a bonus, but not essential as training will be given.
* Good communication skills are essential in this customer facing role, as is experience of dealing with customers in a pressurized environment. Word and excel Knowledge.
* Must be able to work on your own or as part of a team and be PC literate.
* A full UK driver`s license and a valid UK passport with minimum 9 months