Monday to Friday 35hrs (9.00 - 17.00). £32,000 - £36,000 pa (depending on experience). Our client, a well‑established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.
Key Responsibilities Of An Insurance Account Executive (Renewals)
* Conduct fact‑finding calls to identify clients requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.
* Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicants needs.
* Achieve income and conversion targets by maximising use of team resources.
* Accurately document all customer interactions and maintain data integrity withinActuris.
* Balance company policy with customer benefit in all decision‑making processes.
Minimum Requirements
* 1 2 years commercial insurance experience
* Previous experience in telephone‑based insurance renewals or account management
* Demonstrable commitment to customer satisfaction and professional integrity.
* Ability to handle challenging customers and complaints with patience and professionalism.
* Proven team‑player with a strong work ethic and willingness to work occasional overtime.
* Highly organised, detail‑oriented and able to multitask in a fast‑paced environment.
Ideal Candidate
* Proficiency in usingActurisor similar automated information systems
* Track record of meeting or exceeding financial targets and KPIs
* Proactive approach to process improvement and personal development
* Demonstrates a clear understanding of wider insurance policies.
Insurance Account Executive Benefits
* Comprehensive training and development programme
* Company contributory pension scheme
* Discretionary bonus scheme
* 25 days annual leave plus increase after years of service
* Medical Insurance
* Free on‑site parking
Benefits
* Company pension
* On‑site parking
Application Question(s)
* Do you have experience working in commercial insurance for at least 1 year?
Work Location: In person
Job Types: Full-time, Permanent
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner as we want to be treated.
Interested?
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