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Talent Acquisition Manager & Culture Lead at Tag Why choose Tag?
Tag has been the trusted production partner for brands worldwide for over 50 years, helping them achieve their business goals across borders and cultures. With 2,700 experts in 29 countries, we are a global team of collaborators, innovators, and motivators.
We pride ourselves on fostering inclusive, empowering environments where individuality is celebrated, and everyone feels safe and supported. By embracing diversity of thought, experience, and expertise, we maximize potential for both our people and clients.
As part of dentsu Group since June 2023, Tag combines its unparalleled expertise in delivering personalized, omnichannel content with dentsu’s innovation and technology infrastructure. Together, we solve clients’ toughest challenges, creating transformative solutions that drive marketing effectiveness and efficiency across the customer journey.
Tag respects individuality and the power of collaboration, turning big ideas into impactful results.
The role
The Localization Project Manager works with our clients and staff to oversee briefs from start to completion as well as other Localization projects for our clients.
Responsibilities
Oversee Localization briefs from start to completion, ensuring quality at every stage
Day-to-day management of projects and campaigns including: setting and managing project timelines, estimating/reconciling, project administration, status reporting, handling client approvals
Manage client expectations and earn their confidence
Ensure creative excellence in projects by following set creative procedures including interpretation and consolidation of client briefs, with support of Team Lead, Localization and Creative Team, briefing copywriters, translators and proofreaders
Develop a good understanding of job tracking systems
Identify and troubleshoot technological bottlenecks in workflow and/or asset management systems
Be the central conduit for all project communication and status updates
Maintain close contact with Client Services team who are also on the same account
Regularly conduct follow ups after delivery of projects to maintain quality and client relationship
Ensure all client/internal deliverables are met, on time
Highlight issues before they become problems to manager, ability to know when and how to escalate
Accurately quote all jobs and keep the client updated regularly with any additional costs.
Invoice all projects on final delivery.
Be commercially aware and highlight any costing errors immediately to the Director.
With Senior Project Manager, identify potential new business and ways of increasing profitability
Work closely with Senior Project Manager and other departments on understanding and planning ahead for priority projects
Give input on improvements, processes and workflows, standard timelines for types of service, communications between departments etc.
Help develop and train Project Coordinators
Skills and Experience required
2+ years of experience in an advertising or translation agency, including experience handling client Localization or Creative briefs
A Bachelor’s degree in related field (i.e. English, Linguistics, International Relations, Marketing, Communications, Business). A combination of education and work experience can be substituted.
Understand production processes and the essentials of briefs from a Localization perspective
Understanding of job-tracking systems
Be highly organized, detail-oriented, ability to multitask and prioritize workload
Previous experience of project management applications and Translation Management Systems
Solid understanding of Microsoft Office (Word, PPT, Excel)
Knowledge of invoicing and P&L processes
As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.
Seniority level Mid-Senior level
Employment type Full-time
Job function Project Management
Industries Media Production and Advertising Services
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