Salary: Grade K (£38,220–£40,777)
Service Area: Digital Services and Systems
Stockton-on-Tees Borough Council
Help shape a modern, accessible and user-focused digital presence for our communities.
We’re looking for a skilled and motivated Digital Content Lead to drive the development of our council websites and lead the creation of high-quality, user-centred content across Stockton-on-Tees Borough Council’s digital platforms. If you're passionate about accessibility, website development, great user journeys and designing content that genuinely meets people’s needs, this role offers the chance to make a real difference.
As an expert in content design and accessibility, you will help shape the council’s approach to digital content, build capability across services and ensure our online presence is clear, consistent and WCAG compliant. You’ll collaborate closely with colleagues across the organisation, leading web-based projects and championing best practice in user-focused content design.
What you’ll do
As our Digital Content Lead, you will:
* Lead web-based projects that improve structure, clarity and usability across our council websites using user-centred design principles.
* Champion accessibility by ensuring all content meets WCAG standards and aligns with council style guides and web policies.
* Use insights, analytics, metrics and user research (including usability testing) to inform decisions, challenge assumptions and drive continuous improvement.
* Support and coach content editors to build capability and ensure content is high-quality and consistent across services.
* Work collaboratively in multidisciplinary teams, managing workflows and project timelines to deliver meaningful improvements.
* Represent Digital Services at meetings, workshops and project groups, strengthening relationships across council departments.
About you
We are looking for someone with:
* Creative thinking that supports long-term planning and continuous improvement.
* Experience in content design, website development and accessibility, with a track record of delivering high-quality, user-centred content.
* Knowledge of WCAG standards and the ability to apply them in practice.
* Experience using analytics, user research and feedback to shape and improve content.
* Confidence managing multiple workstreams and adapting to shifting priorities.
* Excellent communication skills, with the ability to collaborate effectively across different teams.
* Experience using content management systems, along with the ability to support others in using them effectively.
Why this role matters
Your work will directly shape how thousands of residents access information, interact with services and navigate our digital platforms. You’ll play a key role in modernising our online presence and ensuring it is clear, inclusive and easy to use for everyone.
For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section.
We anticipate a high level of interest in this role and may close the vacancy earlier than the advertised closing date, therefore we encourage you to submit your application as soon as possible.
Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work.
We offer an excellent total reward package, including:
* A competitive salary of up to £40,777
* 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
* Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.
* Access to a number of other employee benefits including learning & development opportunities, a car lease scheme, discounts at high street and online retailers, access to online GP appointments, an employee assistance programme and physiotherapy services.
For more information about working for Stockton-on-Tees Borough Council, please visit the Careers section on our website:
https://www.stockton.gov.uk/careers
Interested?
For an informal discussion, please contact:
Evie Metcalf – Web Solutions Manager
Email: evie.metcalf@stockton.gov.uk
Guidance for applicants
Accuracy and Use of AI Tools:You must ensure that anythingsubmittedin your application is factuallyaccurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
Application Updates and Communication:All updatesregardingyour application, including interview invitations, will be sent from ‘DONOTREPLY@NORTHEASTJOBS.ORG.UK’ to the email linked to yourNorth EastJobs account, and will also appear inthe‘My Messages’ sectionofyour account.
Right to Work:All applicants must provide valid proof of their right to work in the UKin accordance withStockton-on-Tees Borough Council’s statutory employment checks. Employment cannotcommenceor continue unless this has been verified.
Visa Sponsorship:The Council offers visa sponsorship only for a small number of specific roles where it is consideredappropriateand necessary to meet service needs. Sponsorship is not guaranteed and is not relevant or applicable to most roles.
Council Principles:The Council’s recruitment principles require fairness, transparency, and a commitment to attracting and developing local talent. Sponsorship will only be offered where there is clear, evidenced justification, such as significant recruitment difficulty or the need for specialist skills that cannot be met from the local labour market.
Limitations:Where an individual (prospective or existing employee) cannotdemonstratea valid right to work in the UK, and where visa sponsorship is notappropriate, justified or approved, the Council will be unable to progress or continue the appointment. This includes cases where an existing employee’s visa is due to expire and sponsorship is not granted.
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