Overview
IT Analyst role at Caterpillar Inc.
Join Caterpillar's IT team in Peterborough as an intermediary between IT and global business units, enabling requirements, development, testing and use of information systems across Sales, Marketing, Service, and the Aftermarket team. The role focuses on understanding departments and supporting Caterpillar's strategy with available technology solutions. The position offers opportunities for professional growth and exposure to various business functions, with a primary focus on Salesforce and related IT architectures.
What You Will Do
* Conduct interviews, workshops, and surveys to elicit business needs from stakeholders
* Translate business requirements into actionable work items using Azure DevOps
* Create user stories, acceptance criteria, and functional specifications
* Document workflows, wireframes, and high-level design diagrams to support development
* Build and maintain strong relationships with key business owners across functional areas
* Provide input to business cases and help define success metrics
* Represent business interests in project oversight, scope definition, and delivery tracking
* Stay current with Salesforce platform updates and best practices
* Collaborate with Salesforce teams to design enhancements and ensure security and availability standards
* Support Salesforce-related onboarding and training for new employees
What You Will Have
* Core Application Systems: knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations
* Problem Solving: knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems
* Application Design, Architecture: knowledge of basic activities and deliverables of application design
* Implementation: knowledge of how to run applications for organizations and help end-users perform tasks
* Requirements Analysis: knowledge of tools, methods, and techniques of requirement analysis
* System and Technology Integration: knowledge of features and facilities of systems and integration among applications
* System Testing: knowledge of system and software testing and QA processes
* Skills: Salesforce Platform Expertise; Agile & DevOps Methodologies; Cross-Functional Collaboration; Figma Wireframing & Visio/Lucid Draw
Additional Info
* This role is based from the office in Peterborough and requires 5 days per week on-site with no option of hybrid working.
What You Will Get
We offer a dynamic, diverse and friendly team culture with openness, autonomy, support, personal development and a drive for continuous improvement.
About Caterpillar
Caterpillar Inc. is a leading manufacturer of construction and mining equipment, engines, turbines and locomotives. We are committed to a reduced-carbon future and provide valued products and services through a global dealer network.
NB. The panel cannot make assumptions when shortlisting; please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Depending on applications, criteria may be adjusted to facilitate shortlisting.
Posting Dates
September 8, 2025 - September 22, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
#J-18808-Ljbffr