Social Care Practitioner
Permanent
Grade B - £28,598 - £34,434
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
We are seeking a highly organised, proactive and confident Social Care Practitioner to join our Mental Health AMHP team. This is a fast-paced, rewarding role supporting the delivery of Mental Health Act Assessments (MHAAs), coordinating AMHP allocations, and ensuring the accuracy and safety of statutory processes.
You will work closely with AMHPs, Senior Practitioners, hospitals, police, courts, and wider mental health services to ensure smooth multi-agency communication. Accurate record keeping is essential as the role is largely administrative.
This role is ideal for someone with strong administrative and coordination skills, excellent communication abilities, and a passion for supporting citizens during periods of crisis.
Key responsibilities include:
* Daily liaison with hospitals to identify MHA assessment needs
* Supporting AMHP allocation and recording statutory information
* Managing referrals, risks and multi-agency communication
* Coordinating interpreters, warrants, animal boarding and property protection
* Ensuring accurate record-keeping and case management
* Supporting staff safety with end-of-day wellbeing checks
What we're looking for:
* Strong organisation and prioritisation skills
* Excellent communication with professionals and families
* Ability to manage sensitive information safely
* Confident in administrative tasks, accurate record keeping and adhearing to GDPR regulations
* Knowledge of Mental Health Act processes (desirable)
* Experience in mental health, social care or safeguarding (desirable)
Our Benefits:
* A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service
* Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns
* Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme
This is a hybrid role based in Birmingham, and you will be required to attend the office once a week, so you must have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.
Onboarding Process: Please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian Including Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.
Please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquires please contact: Resourcing Team
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy | Birmingham City Council here.
Job Description and Person Specification
We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).