Relief Support Worker – Hawick & Hawick Outreach
Location: Hawick, Scottish Borders
Hours: Relief (flexible shifts available)
Rate: £12.60 per hour
Service Type: Supported Living & Outreach (Lone Working and Team Settings)
PVG Required: Enhanced Adult only
If you’re looking for a meaningful role where you can make a real difference every day, we’d love to hear from you.
At Real Life Options, we’re passionate about empowering individuals to live independently and confidently within their own homes and communities. We’re currently recruiting Relief Support Workers to join our services in Hawick, offering flexibility and deeply rewarding work.
About the Services
Hawick Shared Accommodation (Supported Living):
24-hour housing support service for five adults (three females and two males) with learning disabilities.
Two individuals are non-verbal and use body language and gestures to communicate.
Support includes personal care, medication administration, meal preparation, and community engagement.
Team working environment during the day and evening; one waking night worker supports both homes using assistive technology.
Hawick Outreach Service (Lone Working):
Supporting 16 individuals in their own homes across Hawick and nearby areas.
Support includes tenancy management, personal care, meal preparation, medication, and help accessing the community.
Schedules vary day-to-day depending on who is being supported.
Driving is not essential; walking time is included.
A Day in the Life
In Supported Living:
Early shifts begin with morning routines: personal care, medication, breakfast, and household tasks.
During the day, individuals are supported to take part in chosen community activities.
Evening shifts involve meal prep, household duties, documentation, and bedtime routines.
Night shifts (10pm–8am) focus on promoting sleep, using assistive technology, and completing overnight tasks.
In Outreach:
Each shift is different and depends on individual support needs and scheduled visits.
Support may include personal care, meal prep, medication, domestic tasks, and community access.
Flexibility is key, as plans may change based on service user preferences.
What We're Looking For
We value compassion, reliability, and a person-centred approach. Experience supporting people with learning disabilities, dementia, or mental health conditions is desirable but not essential — full training will be provided.
Some individuals may present with behaviours that challenge, such as shouting or swearing.
What We Offer
£12.60 per hour
28 days paid holiday per year (pro-rata)
Accredited training and development opportunities
Employer pension scheme
Mileage paid at 35p per mile (up to 10,000 miles per year)
Health Cash Plan (for contracted staff)
Life cover worth £10,000
Employee Assistance Programme (confidential counselling and support)
Access to discounts through Reward Gateway
Cycle to Work scheme
Financial wellbeing support
Refer-a-Friend incentive bonus
Employee recognition initiatives
Additional Information
Shift times vary depending on support needs, typically between 8am and 10pm.
Night shifts run from 10pm to 8am.
Outreach roles involve lone working, while Hawick house roles involve team working.
Equal Opportunities
Real Life Options is an equal opportunities employer. We are committed to building an inclusive environment where every individual is valued and supported. If you have a disability or require any adjustments during the recruitment process, please let us know.
Apply today and help us support people to live their best lives, every day.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .