Multi-Trader – Help Rebuild Homes and Lives
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Location: Redditch
Are you a multi-skilled tradesperson who takes pride in your work and wants to make a genuine difference? At Trinity Claims, we support people at some of the most difficult moments in their lives – after fire or water damage to their homes. We're looking for a hands-on, customer-focused professional to join our repairs team, using your skills across a variety of trades to restore homes and give residents peace of mind. If you're ready for a rewarding role with purpose, variety, and great team support – this could be for you.
What You’ll Be Doing
As a Multi-Trader, you'll carry out a wide range of repairs in homes that have been affected by fire or water damage. You'll be the face of Trinity Claims, working with care and professionalism to restore comfort and safety to our customers. No two days are the same – you’ll be using your skills across multiple trades while delivering outstanding customer service.
Your responsibilities will include:
Completing repairs including basic plumbing, electrical, carpentry, plastering, tiling, and decorating.
Working in people’s homes in a clean, respectful, and efficient manner.
Sourcing materials from stores to complete jobs, ideally in a single visit.
Using your judgement to find practical solutions and flag additional issues when needed.
Recording job details, materials used, and work completed via PDA or paperwork.
Working with team members across the Trinity Claims Team, including supervisors and customer experience staff.
Following all health & safety procedures, wearing appropriate PPE, and complying with company policies.
Maintaining your tools, van, and equipment to a high standard.
Attending training, toolbox talks, and staying up to date with safety and safeguarding requirements.
What We’re Looking For
We’re searching for someone who is multi-skilled, motivated, and customer-focused – someone who takes pride in their work and genuinely cares about the people they’re helping.
You’ll need:
Experience across a range of trades, ideally within social housing, property maintenance, or construction.
A relevant trade qualification and/or proven practical experience.
A CSCS card.
A full UK driving licence (essential – you’ll be travelling between sites).
Excellent communication and interpersonal skills.
A proactive and positive attitude, with a strong sense of responsibility and professionalism.
Confidence using PDAs or similar devices to record and manage jobs.
Personal qualities we value:
A can-do attitude and willingness to adapt to new tasks.
High levels of energy, reliability, and enthusiasm.
Empathy, helpfulness, and a genuine desire to deliver excellent service.
What We Can Offer You in Return
At Trinity, we believe in looking after the people who make a difference every day. In return for your skills and commitment, we offer:
A Salary of up to £35,000 per annum.
A supportive team environment where your contribution is valued.
Ongoing training and development opportunities to help you grow.
Life insurance cover
Enhanced company pension scheme
Employee of the month & employee of the year awards
Refer a Friend scheme
An extra day’s holiday for your birthday
A vehicle and tools for work purposes (subject to policy).
Uniform, PPE, and all the support you need to do your job safely and effectively.
If you're proactive, customer-focused, and thrive in a fast-paced environment, apply today to join our dynamic team!
Application deadline: this position will remain open until we have found the right person for the job.
We kindly request that no agencies contact us regarding this position. Speculative CVs will not be accepted.
Trinity Claims is an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of your gender, age, race, disability, ethnic background, religion or belief, sexual orientation, gender reassignment, marital status, or pregnancy and maternity.
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