(Every 2 Saturday mornings worked, provides a full day off during the week)
The Role of a Merchant Branch Manager
As a Merchant Branch Manager, you'll build strong, lasting connections with customers by delivering personalised, high-quality customer service. Working from our concession within our Partner's merchant, you'll maximise opportunities with walk-in customers while building a strong rapport with local customers and businesses in need of reliable hire solutions.
What Does It Take to Succeed as a Merchant Branch Manager?
What Does the Merchant Branch Manager Role Involve?
* Independently oversee the HSS concession within our partnering builder's merchant, delivering expert assistance to customers for their hire needs while proactively identifying opportunities to upsell and cross-sell products.
* Build and nurture strong customer relationships to ensure repeat business and long-term loyalty.
* Consistently meet and exceed sales targets with a customer-first approach.
ED&I Promise
We believe everyone should have the opportunity to thrive and shape our future. We welcome applications from all backgrounds, even if you don't meet every requirement. If you're ready to make a positive impact with us, we want to hear from you. Together, let's build an inclusive space in the building services industry.
We're incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce. Please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.
* Experience of construction products and equipment or a background in a managerial or supervisory role within a similar company.
* A track record of consistently meeting and exceeding performance targets, effectively prioritising tasks, and driving solutions with a customer-focused approach.
* A commitment to continuous development and expanding product knowledge.
* A dedication to providing outstanding customer service.
* Highly adaptable, self-motivated, and resourceful in tackling challenges.
* Exceptional organisational skills, with an ability to balance your workload and respond to service demands efficiently.
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