About the Role
We’re looking for a highly organised Associate Contracts Operations Specialist to join our Commercial Contracts & Tender Management team in Maidenhead. In this role, you’ll provide accurate, timely administrative and data management support for a defined portfolio of NHS contracts—ensuring pricing, documentation, and rebates are managed to exceptional standards.
This is a business‑critical role that supports both our internal Contract Managers across the UK and our NHS customers. It offers a clear development path toward becoming a Associate Contracts Operations Specialist as your knowledge, confidence, and capability grow.
What You’ll Be Doing
Contract Administration & Portfolio Support
1. Manage administrative support for a defined set of NHS contracts
2. Maintain accurate contract documentation and pricing records.
3. Ensure all activities meet agreed internal SLAs.
4. Support sponsorship requests, rebate tracking, and assist with rebate calculations.
Pricing & SAP Administration
5. Process pricing updates and maintain SAP records under guidance.
6. Add new products and update catalogues to support the wider commercial function.
Team Collaboration & Customer Support
7. Work closely with Contract Managers and internal teams to resolve queries.
8. Prepare standard reporting and assist with light data analysis.
9. Support customers and field-based Contract Managers with pricing agreements and general administrative tasks.
10. Contribute to inbox coverage and shared team responsibilities.
What We’re Looking For
Skills & Competencies
11. Strong Excel and MS Office skills.
12. Excellent attention to detail with a proactive, solution‑focused approach.
13. Confident managing workload with support and meeting deadlines.
14. Strong interpersonal and communication skills.
15. A collaborative, approachable team player who aligns with our team vision:
“Empowering Quality Through Dedicated Ownership.”
16. Curious, open to learning, and eager to improve processes and ways of working.
17. Previous experience in a commercial or administrative environment
18. WHAT WE OFFER
As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.