Duty Manager (SPAR Daily Deli) Bala, North Wales
£12.50 p/h. Various shifts available.
40 Hours per Week
We have an exciting opportunity for a Duty Manager (Daily Deli at SPAR) Bala, North Wales to work in our fresh food operation, As a member of the ‘Duty Manager’ team, effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Bala Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Duty Manager - Key Tasks/Responsibilities:
1. Supporting the SPAR Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
2. Assisting the Store Manager to deliver all store operations, objectives and KPI’s
3. Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
4. Carrying out performance management/absence management as appropriate
5. Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
6. Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
7. Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
8. Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Bala, North Wales
9. Adhering to all company policies and procedures and processes
Skills / Abilities / Knowledge / Experience
10. Previous management or supervisor experience within a food retail or similar fast-paced operation
11. Committed to achieving and sustaining exceptional customer service standards
12. Able to plan, organise and prioritise effectively
13. Ability to communicate and influence at all levels
14. Able to take appropriate action and make decisions
15. Committed to promoting collaborative working
16. Enthusiastic and flexible with a positive attitude
17. Committed to developing own skills and apply learning to improve own performance
What's in it for you?
Excellent benefits package including:
18. Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
19. Develop your skills and capability in a highly supportive and multi-diverse culture
20. Outstanding Training & Development
21. Gain hands-on experience in a high volume, fast paced convenience store
22. Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
23. Proactive promotion of internal candidates
24. Paid Breaks
25. Free Tea & Coffee
26. Early access to your pay through ‘EarlyPay’
27. 24/7 access to your payslips and Rotas via HR/Payroll portal
28. Wellbeing support – access to emotional support, counselling, legal and financial advice
29. Company Pension Scheme
30. NEST pension scheme
31. Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
32. Extra Holidays - Purchase Scheme
33. Cycle to work - Bicycle purchase scheme
34. Long Service Awards
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