Job Title: Project Administration Team Leader
Location: Stevenage, SG1 4QX
Salary: Competitive
Job Type: Full-time, Permanent
About the Role:
Guide the Project Administration Team by delegating tasks, monitoring progress, fostering a positive environment, and acting as a liaison. You'll oversee various team roles, provide administrative support for building repair projects, and ensure proactive job progression and accurate system updates. This requires excellent customer service to build trust and maintain a positive company reputation.
Main Duties & Responsibilities:
1. Communication & Oversight: Facilitate clear communication within the team and act as a link between the team and management. Oversee team performance, monitor workflow, and provide feedback and coaching.
2. Team Support & Development: Inspire and encourage team members, creating a positive, collaborative environment. Manage annual leave requests and ensure sufficient cover for absent team members.
3. Conflict Resolution & Performance Management: Address and resolve challenges and conflicts to maintain a productive working atmosphere. Review and manage the performance of both individuals and the team.
4. Client & Management Liaison: Act as a point of escalation for other company teams and clients. Maintain a complete u...