Location: Cardiff and Barry, Vale of Glamorgan- Working at both locations
Contract Type: Fixed Term 30-Nov-2026
Hours: Full Time
The Vacancy
Platfform has been commissioned by Cardiff and the Vale University Health Board to deliver a new and innovative service for children and young people experiencing emotional distress. To do this, we have developed an early mental health support Hub which provides timely and out of hours support for children and young people aged 11-18. The Hangout is one part of the regional provision for children and young people’s mental health. The service provides a range of support and links in with other provisions delivered by partners (including Cardiff and the Vale University Health Board) local authorities and third sector organisations to provide children and young people with the best possible experience.
There is a strong emphasis on this service being developed alongside children and young people so that it understands and meets their needs. The service provides both one-to-one wellbeing support and group-based activities, including therapeutic interventions, social events and community led initiatives.
Platfform is seeking a Wellbeing Practitioner to support the work of The Hangout, through providing direct trauma informed support to children and young people and by delivering group sessions and activities/events.
We are looking for someone who can bring a deep understanding of relationship-based practice and an ability to communicate, educate, coach and support young people to improve their wellbeing.
We are seeking practitioners who understand a trauma informed approach who can support emotional regulation and who can provide both one off and ongoing support and signposting during afternoons, evenings and weekends for the young people based in Cardiff and in Barry in the Vale of Glamorgan.
You will work closely with the Hub Manager and wider team of practitioners and will be provided with clinical supervision, alongside guidance and support from the team’s Assistant Psychologist.
This is an exciting time to join Platfform as we continue to develop this service and develop the regional vision of quick, effective, and accessible wellbeing support for children and young people.
We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Throughour projects, we work with thousands of people each year.
We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.
We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.
Chrissie
Business Development Coordinator
"My favourite thing about working at Platfform is the organisation culture and how staff are treated. I’ve worked with many organisations and it is the first time I work in an environment where everyone cares for each other and their own unique needs. I feel supported and I am allowed to be creative in my work."
My favourite thing about working for Platfform is being part of a family who cares so passionately to change the world as I do. Everyone is so supportive and welcoming which makes me proud to bring my true authentic self to work every day. Life is too short to do a job in which you don’t make a difference and at Platfform you make a difference every single day!"
Conor John
Case Worker
"I enjoy working for Platfform as it has provided me with lot of skills and helped me build a strong career path. With Platfform I am always learning and building my confidence to grow as a person. In my time at Platfform I have met great staff that have always provided great support and training, I also have great work opportunities and feel I can always build and grow."
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