Company description: Circana is the leading advisor on the complexity of consumer behaviour. Through unparalleled
technology, advanced analytics, cross-industry data and deep expertise, Circana provides clarity that helps clients take action and unlock business growth.
The CPG department works with global and nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data.
Overview of the role:
The Insight Director will have responsibility for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost our clients market or category understanding whilst building brand equity.
You will be joining our Fresh & Frozen client team, leading a portfolio of some our largest client relationships and supporting their objectives. You will support a team of who work with Circana data to produce insights and deliver outstanding service in line with our purpose of enabling Smarter Decisions. Faster Actions. Exceptional Performance. In this role you will be mentored, trained, and supported to become a high performing member of the team.
Job description: The Insight Director is a crucial role within the team, responsible for both team leadership as well as the strategic development of the client relationship. You will demonstrate extensive industry knowledge and an understanding for how data can be applied within our clients business. The ideal candidate will have demonstrable commercial acumen, proven leadership skills and a passion for building a strong engagement with the client.
This role will have the requirement to travel to the clients offices based in and around Weybridge currently and Circanas Head Office in Bracknell (roughly once per month).
Main role responsibilities:
Client Leadership:
Translation of client business objectives to key stakeholders
Development ownership of account plans
Delivery of Thought Leadership
Engagement/Relationship at stakeholder level
Ensuring a positive client experience across all Circana touch points
Delivery of mutual growth through business consultancy
Circana Deliverables:
Management of Circana contractual and financial requirements by client, accountable for client P&L
Delivery of impactful insight aligned to client objectives
Lead client engagement on Circana solutions and capabilities
Strong collaboration across functions to deliver Operational Excellence
People Leadership:
Coaching and mentoring to enhance team performance
Implementation of our people standards and the way that we work
Required profile: Consults with clients to influence thinking and drive Circana business agenda.
Seeks out and engages learning opportunities for direct reports and self and applies key learning
Builds and leverages mutually beneficial relationships and networks internally and with C-Suite
Demonstrates resiliency and sound judgment in dealing with business and corporate challenges
Demonstrates planning, leadership, communication, negotiation, interpersonal and presentation skills
Demonstrates expertise in translating data and analysis into relevant implications
Demonstrates strong understanding of client issues
Strong analytic skills and appreciation of technology
Ability to think creatively to address business issues
Ability to inspire commitment to deliver excellence
Expertise with Circana Group solutions and ability to articulate value proposition
Able to effectively manage virtual and diverse teams (i.e., Global Operating Centre)
Commercial and financial management with a deep understanding of P&L and margin management
What we offer: Circana is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the worlds leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
Our Behaviours:
As well as the technical skills, experience and attributes that are required for the role, our behaviours sit at the core of our organisation. Therefore, we always look for people who can continuously champion our behaviours through-out the business within their day-to-day role:
Stay Curious
Seek Clarity
Own the Outcome
Centre on the Client
Be a Challenger
Champion Inclusivity
Commit to Each Other
What working for Circana can do for you:
Long-term career development in a market-leading organisation.
Competitive salary and impressive benefit package to match.
Working in an international company with opportunities across the UK and globally.
Bespoke training to suit your individual needs and development.
Friendly working environment with regular social events planned by our internal social committee through-out the year.
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