Overview
Our client is a services business based in Ireland that utilises cutting-edge technologies to bring industry-leading expertise to their Telecommunications and Financial Services clients. They are adept at developing custom innovations that streamline their clients’ workflows and improve operational efficiency. With a commitment to quality and customer satisfaction, they have earned a reputation as a trusted partner for businesses seeking reliable software services.
Role
The client is looking for an Account Director / Client Partner with intimate knowledge of Citibank to maintain and grow its business with Citi (Citi is one of our client\'s largest accounts).
Key Responsibilities
* Manage executive relationships with stakeholders from Citibank concerning the provision of the ongoing services business and revenues
* Own customer relationships for assigned accounts and take the lead in customer communications
* Evangelise my clients\' capabilities with a view to becoming viewed as a strategic partner to Citi
* Hunt for new opportunities and business areas that my client can support Citi with, and ultimately sell more time and material consulting and bespoke project solutions
* Grow the opportunity pipeline and increase revenues within the account
* Work with our client\'s executive team to develop and implement a successful account plan
Profile Requirements
* Existing experience selling to Citi and being familiar with their internal structures, and ideally key stakeholders
* Prior experience selling software services / ITO / IT or Network Systems Integration Services
* Capable of working with presales solutions architects to create and deliver compelling service pitches
* The client provides European-based resources, based in Ireland, so candidates will ideally have some experience selling services for a near-shore local supplier
* The client is a high-growth services business, but a few hundred people strong, and hence candidates will need an entrepreneurial flare and be able to work in a relatively small company environment
* High emotional intelligence, empathy, and interpersonal skills
* High level of independence and professionalism
* Good communication skills and ability to maintain conversations with clients in a diplomatic and goal-focused manner.
* Overall knowledge of business development
* Strong analytical and goal-oriented mindset
* Detail orientated
* Provide accurate pipeline reporting
Please ignore the salary levels mentioned on the job board - candidates will be assessed individually depending on the business benefit they bring
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