Job Title: Recovery Specialist
Location: Community-Based / Hybrid –
Salary: £31,873 – £36,927 DOE Contract: Full-Time, Permanent (37.5 hours per week)
(Roles also available in Brent, Barnet, Hillingdon, Hammersmith and Fulham, Harrow and Hounslow)
Role Overview:
We are currently recruiting for Employment Specialists to support the delivery of the Connect to Work model across West London. This is an opportunity to work within a purpose-driven organisation helping individuals with health conditions or barriers to employment secure meaningful, sustainable jobs.
As an Employment Specialist, you will manage a caseload of up to 25 participants, delivering one-to-one support to help them prepare for, enter, and sustain employment. You will work within a Primary Care Network (PCN) environment and in the community—supporting participants through all stages of their employment journey, including engagement, vocational profiling, job search, placement, and in-work support.
You will build strong relationships with clients, health professionals, community stakeholders and employers to deliver a tailored and person-centred service that promotes social inclusion, wellbeing, and independence through work.
Key Responsibilities:
· Deliver the IPS model with fidelity, providing personalised, strengths-based employment support.
· Manage a caseload of approximately 25 participants, supporting them into suitable paid work.
· Carry out vocational profiling, job matching and employer engagement activities.
· Liaise with GPs, mental health professionals, and other referrers to ensure smooth client transitions.
· Provide in-work support and coaching, gradually withdrawing as appropriate.
· Generate referrals through proactive partnership work and service promotion.
· Track outcomes and ensure performance against KPIs – including 6 new programme starts and 3 job outcomes per month.
· Work 4 days per week in the community, with flexibility for admin or remote tasks.
Essential/Desirable Criteria:
Essential:
· Experience supporting people into employment (e.g. employability, careers guidance, IPS, recruitment).
· Strong interpersonal and communication skills.
· Organised, target-driven and comfortable working independently.
· Knowledge of the IPS model (training provided if not previously delivered).
· Ability to build rapport with diverse stakeholders and promote services effectively.
· Comfortable working across multiple boroughs and locations.
· Basic IT skills and proficiency with case management or CRM systems.
Desirable:
· Previous experience in mental health, primary care, public health or community-based services.
· Experience working to performance targets in a fast-paced, outcomes-focused environment.
· Driving licence and access to a vehicle (desirable, not essential).
Benefits:
· £8 per day allowance for refreshments while working in the community
· Paid travel between appointments (excluding first/last journey of the day)
· 25 days holiday + bank holidays, rising to 28 with service (option to buy more)
· 2 paid volunteering days per year
· Enhanced pension (post 6 months)
· Life Assurance – 3x salary
· Full access to CPD and funded professional development (e.g. apprenticeships, master’s programmes)
· Active inclusion and diversity networks
· Flexible working opportunities from day one
· Health cash plan and employee assistance programme
For more information or to apply, please contact Tiff Bennett