Complaints Officer
gco_1761729630 Posted: 29/10/2025
Complaints Officer
Based North West London
Permanent
£30K per annum
Office based only
08:00am till 17:00pm
Details on the role:
1. Monday to Friday
2. 08:00am till 17:00pm
3. £30,000 per annum
4. Office based ONLY
Duties:
5. Dealing with complaints stage 1 & stage 2
6. Supporting the Planning team in scheduling in operatives for repair works
7. Answering calls from tenants
Experience required:
8. Social housing experience is essential for this role
9. Planning or Scheduling
10. Handling complaints
11. Strong phone skills