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Join the Largest Health and Fitness Operator in Europe
We are looking for a dynamic Operations Manager to oversee the successful and efficient day-to-day operation of the club reception and cleaning teams, ensuring our members have a fabulous experience every day. You will regularly act as Duty Manager, responsible for the smooth operation of the club.
Leading the Reception, Cleaning, and Spa host teams, you will deliver 5-star standards of facilities and a safe, clean environment through meticulous attention to detail, a See it, Fix it approach, and thorough reviews, prioritizing the safety of members and staff at all times.
Benefits of working with us include:
* Free Club Membership* for you and your family
* Discounts on products such as Swimming/Tennis Lessons and Personal Training
* Unlimited 50% discount on food and drinks
* Opportunities for advancement and career growth
* Flexible shift patterns
* Learning and development programs
* Wagestream App for on-demand pay
* Benefits Suite
What we are looking for:
A self-motivated manager who takes pride in delivering exceptional service to our members and collaborates with the club's General Manager to ensure a safe and premium experience across the entire club. You should be eager to learn and utilize our training and development resources to grow professionally.
* The role involves working shifts based on business needs, including 4 weekend shifts per month and at least one late shift per week.
* Experience managing a team in a service-oriented environment (e.g., restaurant, attraction, retail, sports, or leisure facility) is highly desirable.
* Experience with duty management responsibilities is a plus.
* Experience in financial planning and management.
* A passion for customer service.
* Excellent communication and teamwork skills.
Join us and be part of a community that values passion and purpose.
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