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Prison Support Officer - HMP Ashfield, Bristol
Client:
Serco
Location:
Bristol, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
06c617048bf2
Job Views:
8
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
Location: HMP Ashfield, Bristol
Working hours: Full-Time, hours per week / Part-Time hours available upon request.
As the Operational Support Officer, your key responsibilities will include:
* Reporting directly to the Custodial Operations Manager and carrying out duties as assigned.
* Monitoring CCTV and radio systems, alerting staff when alarms are raised, and completing necessary paperwork.
* Conducting routine net test calls and cell call checks.
* Managing access in the Gatehouse, including searching vehicles and staff when required.
* Assisting with vehicle escorts around the establishment.
* Allocating BWVC and managing equipment.
* Supporting the Command suite if needed.
* Participating in exercises and contingency planning.
* Performing any other OSO-related duties.
Qualifications and Experience:
* Minimum GCSE Maths & English grade C or above, or equivalent. Good IT skills.
* Knowledge of security procedures. Proficient in Microsoft Office. Good communication skills with external agencies.
* Experience in a secure environment or with similar client groups is desirable but not mandatory.
Skills and Abilities:
* Organizational and analytical skills.
* Team player with flexibility, interpersonal skills, and the ability to liaise effectively with visitors, staff, and prisoners.
* Strong communication skills and the ability to monitor and audit processes.
* Report writing skills; numeracy skills for interpreting and presenting statistics.
* Trustworthiness and discretion when handling sensitive information.
* Full driving license.
* Willingness to work shifts, including nights.
Why Serco?
* Meaningful work within a collaborative team that influences vital services.
* Opportunities within a global company across multiple sectors.
* Supportive and motivated colleagues, with diverse daily challenges.
What We Offer:
* Up to 6% contributory pension scheme.
* Autonomous and supportive work culture.
* Opportunity to positively impact public sector services.
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