Sales Executive – (New Maintenance Business)
As Sales Executive you will proactively develop new customer relationships, manage opportunities from current and new customers and close deals professionally in a way that increases KONE’s equipment in service and profitability. This position is entirely new business sales within lifts as well as occasionally covering escalators and doors. Whilst you do not need to have previous experience in the lift industry, this role would particularly suit someone who sell with confidence and maturity, is digitally savvy, and comfortable with communicating complex information/proposals to a wide range of private and public sector stakeholders including Managing Agents, FM’s, industry experts and everyone in-between. This role is suited to someone who can open doors and create opportunity in the market, so you will be hungry for success, collaborative in your approach and able to influence both internal and external stakeholders at all levels as well as building sustainable partnerships.
Key responsibilities:
Customer Relationship Management
1. Proactively develops and creates customer relationships in their areas of responsibility.
2. Accountable for developing KONE position in your customer base or market area.
3. Creates and communicates leads and sales opportunities for entire KONE sales team (e.g., cross-selling)
4. Documents the customer and contact information, maintains customer data.
Sell
5. Accountable for leads, opportunities, orders, and contracts to meet the sales targets.
6. Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality, and safety.
7. Accountable for hand-over to Portfolio Managers and maintenance operations with complete and correct information.
8. Maintains full information of opportunities, tasks, and visits.
9. Timely and accurate reporting
10. Some cold calling will be required.
Skills and experience required:
11. Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, basic knowledge of contractual and financial terms.
12. Previous experience and results in Sales and customer relationship management.
13. Industry experience is desirable, but not essential; enthusiasm in your approach to new business is more important.
14. Good IT skills, CRM Salesforce
15. Good communication skills in English (written and spoken).
This position will cover areas within London and the Southeast.
Benefits: Competitive Salary, 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Private Medical Insurance, KONE Discounts, Company Car, Quarterly Commission.
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