Job Title: Shift Support Operator
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation in the Production Team could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.
Knauf Insulation is proud to be part of the Knauf Group. ….. To learn more about the business, click here.
Can you say ‘yes’?...
* Do you like to work as part of a busy team?
* Do you have a strong attention to detail?
* Do you have health and safety as a priority?
As our Shift Support Operator you will ensure the smooth, safe, and efficient operation of the Queensferry production, recycling, and waste processes to meet product, quality, environmental, and energy targets.
What you’ll be doing…
* Safe operations: Operate recycling and waste management plant and equipment (e.g., balers, conveyors) in line with site procedures, permits, and PPE requirements
* Material handling: Operate a counterbalance forklift truck to load, unload, and move materials safely around site; maintain accurate staging and stock movements where required.
* Quality control: Where trained, carry out product quality checks to confirm compliance with specifications in the product specification database; record and escalate nonconformities promptly.
* Compliance with systems of work: Follow all SOPs, work instructions, and risk controls, including isolation/lock-out procedures and housekeeping standards.
* Flexible support: Provide adaptable support across production areas, undertaking tasks for which you are trained to maintain throughput and product quality.
* Basic maintenance: Perform pre-start checks, routine cleaning, and minor adjustments; identify and report defects to minimise downtime.
* Shutdown activities: During production shutdowns, complete planned cleaning routines and assist with start-up readiness.
* Shift cover: Provide cover on other shifts in emergency circumstances (e.g., sickness, training), supporting a reliable operation.
* Health, safety, environment, and energy: Comply with and actively promote all HSE and energy requirements; challenge and report unsafe acts and conditions to prevent incidents.
* Values and culture: Demonstrate Knauf values—Menschlichkeit, Partnership, Commitment, and Entrepreneurship—in day-to-day work and team interactions
A full role profile is available upon request from HR/Talent Acquisition.
What we’d love for you to have:
We are interested in you as a person, your attitude, behaviours and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.
If you have any of the following – this would be an added advantage:
* Numerate and literate, with good general education.
* Computer literate; able to enter production/quality data and use basic software systems.
* Working knowledge of health and safety rules and site procedures.
* Trained to operate a counterbalance forklift truck (valid certification/licence preferred).
* Practical aptitude for basic maintenance and equipment checks.
* Committed to achieving production, quality, safety, environmental, and energy objectives
* Clear, reliable communicator across shifts and departments.
* Strong team player; supports colleagues and contributes to a positive, safe workplace.
We'll provide:
* Enhanced Holiday Pay – 33 days including bank holidays plus the opportunity to purchase more
* 16 weeks Company Sick Pay after 3 months of service
* Group Income Protection
* Enhanced Maternity, Paternity and Adoption packages
* Life Assurance – 4 x annual salary
* Defined Contribution Pension Scheme
* Staff Bonus Scheme
* Career Progression Routes
* Employee Assistance Programme through Health Assured
* Westfield Health Cash Plan
* Perkbox
* Access to Costco Membership
* Wickes Employee Purchase Scheme
* Wellbeing Initiatives and Mental Health First Aiders
* Car Salary Sacrifice Scheme
* Cycle to work scheme
* On site Car Charging Points
What happens next?
We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP.
Knauf Insulation welcomes applications from everyone and is committed to treating everyone equally, regardless of: age; sex; disability; ethnicity; gender identity; religion/belief; sexual orientation; marriage/civil partnership or pregnancy/maternity. In particular, we encourage applications from people from a minority background or from demographics that are underrepresented in the manufacturing industry.
We are a Disability Confident Leader (Level 1) and take care to ensure good EDI (Equality, Diversity & Inclusion) practices in all our operations. If you are invited to an interview, a member of our team will be in touch via email to enquire about any access requirements or reasonable adjustments that we can make for your interview.