Turn customer data into stories that shape strategy
A role where your insights influence big decisions, not just dashboards
Join one of the UK's fastest-growing retailers and see your work drive real change
Join Screwfix as a Customer Data Analyst and help us understand our customers like never before.
Love turning numbers into stories? You're in the right place.
In this role, you'll be the data detective - digging into customer behaviour and commercial performance to uncover insights that actually make a difference. Whether it's shaping trading updates or sparking ideas for future campaigns, your analysis will help steer decisions across marketing, commercial, and CRM teams - always ensuring we keep the customer at the heart of everything we do
* Analyse customer behaviour, sales trends and performance to surface opportunities
* Build engaging dashboards and reports in Power BI that bring data to life for stakeholders
* Present insights and recommendations that drive decision making across the business
* Support weekly trade reviews, showing how we performed, what's coming up and where we can do things differently
* Manage a variety of stakeholder requests, while helping the team shift towards more proactive, forward-looking analytics