Location
Edinburgh
Franchise
Douglas Park MINI
As a Business Manager at Douglas Park MINI, you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful team in Edinburgh.
As a Douglas Park MINI Business Manager you will receive:
* Company vehicle.
* 30 days holiday per year.
* Full manufacturer product training and accreditation.
* Support that will allow you to fulfil your potential whilst building a career for life with a reputable company.
* Vehicle, parts and servicing discount.
The Right Person Will Be Required
* To facilitate the sale of finance and insurance products for customers.
* To ensure the highest level of customer satisfaction is achieved.
* Meeting with or speaking to all customers who are in the process of purchasing a new or used vehicle in order to qualify their needs and requirements and to present the most suitable product solutions (also to undertake the Demands and Needs Statement).
* Presents additional insurance products to customers (if suitable via Statement of Demands and Needs (SDN)).
* Monitors overall department performance.
* Achieve Park’s business plan objectives.
* Ensure that TCF objectives & process are carried out thoroughly.
* Maintain and develop good relationships with customers by meeting and exceeding their expectations.
* Manages customer problems, complaints and difficult situations in relation to insurance and finance products, consequently resolving the issue to mutual satisfaction of the customer and Park’s Motor Group.
* Collect relevant Management Information (MI).
* Ensures that all Park’s Motor Group policies and objectives are followed.
* Continually observing for instances of financial crime (Money Laundering & Fraud).
* Ensure that all relevant training is carried out.
* Report to General Manager & Group Business Manager & Group Sales Director.
* In return for your best efforts and commitment, we will reward you with an industry-leading remuneration package and a real opportunity to develop your career into the next step and beyond.
For You
As a Park's Motor Group employee you will receive:
* Access to the Company Pension Scheme
* Colleague Introductory Scheme
* Industry leading discounts on purchases on new and used cars
* Death in service benefit
For You And Your Family
* Discounted Servicing
* Subsidised car purchase scheme
* Employee Assistance Programme
* 24/7 remote GP
* Medical second opinions
* Unlimited mental health support
* Physiotherapy help and advice
* Savings and discounts on shopping
* Financial and legal support
* Wellbeing assistance
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