Overview
To provide administrative, clerical and reception support service to the Day Surgery Unit. This includes undertaking a wide range of administrative duties, primarily ensuring an efficient running of the day surgery unit. Safeguarding patient confidentiality is of the utmost importance.
To provide a professional and friendly “face” to all patients and relatives attending the Day Surgery Unit. To respond appropriately to unpredictable situations, and using your discretion to organise workload.
Important information
Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.
The candidate must have the following skills:
* Planning and Organisation skills
* Communication skills
* I.T skills.
* Information resources
* Responsibilities for human resources.
With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance.
www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and should you require support or guidance please contact westherts.recruitment@nhs.net
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Role expectations
To ensure all patient information and activity data is correctly and fully registered on relevant computer systems in a timely and efficient manner in order that accurate, high quality and up to date information is maintained. The post holder will receive enquiries from members of the public and will need tact, diplomacy and awareness of the department in which they are working in order to manage these effectively. The day surgery unit is looking for a person with great communication skills that can support the clinical team effectively. They need to be reliable and show dedication to the role.
Hours
The hours required to work are early shifts 7am to 3pm, 9am to 5pm and 11am to 7pm Monday -Friday.
Application closing
This advert closes on Tuesday 2 Sep 2025
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