Social Prescriber - Havering Liberty PCN
Are you passionate about empowering individuals to take charge oftheir health and wellbeing? As a Social Prescriber, youll play a vital role inconnecting people with community-based services and activities that enrichlives beyond clinical care. Working closely with GPs, health professionals, andvoluntary sector partners, you'll help individuals navigate challenges such asisolation, anxiety, housing, employment or long-term conditions by linking themto non-medical support tailored to what matters most to them. This is yourchance to make a real difference where it countsat the heart of the community.
Main duties of the job
As a Social Prescriber you will build aprofessional and trusting relationship with the patient, their family, andcarers, and understanding their unique needs and priorities the SocialPrescriber will prepare a care plan which focuses on what matters most to theindividual, identifying the wider issues impacting their health.
About us
Havering Liberty Primary Care Network
We are a collaborative neighbourhoodhealthcare network of five General Practices serving the population with anextended multi-disciplinary team seeking to provide accessible,patient-centred, and high-quality primary care services that promote the healthand well-being of our community and our workforce.
The PCN supports numerous innovativeprojects, looking to improve the health and well-being of our community, e.g. SocialPrescriber projects supporting High Intensity Users, bereaved family/friends ofrecently deceased patients and identifying carers to complete welfare checks.
The Leadership Team of Havering Liberty PCN is headed by theClinical Director. This team includes the Strategy and Transformation Managerand the PCN Operations Manager and Digital Facilitator working in collaborationwith Leads for each practice within the PCN. The PCN receives support fromHavering Health Ltd, its GP Federation, which employs the PCN workforce. The GPFederation plays a crucial role in providing innovative, high-quality, andresponsible healthcare services to the residents of Havering.
Job responsibilities
The ideal candidate will possess exceptional interpersonal andcommunication skills, coupled with strong organisational abilities, patience,and empathy. They should have substantial experience as a social prescriber,having worked in health, social care, or the voluntary, community, and socialenterprise (VCSE) sector, with at least two years of direct engagement withindividuals, families, or carers.
The post holder will befully supported in their training and professional development. From the outset you will be inducted into therole with full support of your colleagues, line manager and clinicalsupervisor. The post holder will beencouraged to attend any training courses that are relevant to the role.
Key Responsibilities
Service Delivery
Build a robustknowledge of health, social and third sector provision available withinHavering and surrounding areas.
Promote socialprescribing, its role in self-management, and the wider determinants of health.
Build relationshipswith key staff in GP practices within Liberty PCN. Attend relevant meetings and integrate aspart of the wider network team, providing information and feedback on socialprescribing matters.
Work proactively todevelop strong links with all local agencies to encourage referrals, torecognise their requirements and enable confident approach to making referrals.
Work in partnershipwith all local agencies to raise awareness of social prescribing anddemonstrate how partnership working can reduce pressure on statutory services,improve health outcomes and enable a holistic approach to care.
Provide referralagencies with regular updates relating to social prescribing and includetraining for their staff to promote effective access to information andencourage appropriate referrals.
Work proactively inencouraging self-referrals and connecting with all local communities,particularly those communities that statutory agencies may find hard to reach.
Personalised Care and Support
Build relationshipswith patients, their families and carers.
Meet people on aone-to-one basis, consulting in person or via the telephone giving people timeto tell their stories and focus on what matters to me.
Build trust with theperson, providing non-judgmental support, respecting diversity and lifestylechoices.
Anticipate barriers tocommunication.
Be a friendly sourceof information about wellbeing and prevention approaches.
Help people identifythe wider issues that impact on their health and wellbeing, such as debt, poorhousing, being unemployed, loneliness and caring.
Communicateeffectively with patients, families and carers recognising the need foralternative communication methods of communication to overcome different levelsof understanding, cultural background and preferred ways of communicating.
Help people maintainor regain independence through living skills, adaptations, enablementapproaches and simple safeguards.
Work with individualsto co-produce a simple personalised support plan; based on the personspriorities, interests, values and motivations, including what they can expectfrom the groups, activities and services they are being connected to and whatthe person can do for themselves to improve their health and wellbeing.
Where appropriate,physically introduce people to community groups, activities and statutoryservices, ensuring they are comfortable. Provide follow-up to ensure that theyare happy, engaged, included and receiving good support.
Whererequired and as appropriate, refer patients back to other health professionalswithin the PCN.
General Tasks
Produce accuraterecords of patient contact, consistent with legislation, policies andprocedures.
Work closely with GPpractices within the PCN to ensure that social prescribing referral codes are inputinto the clinical system and that the persons use of the NHS can be tracked,adhering to data protection legislation and data sharing agreements.
Understand and applylegal issues that support the identification of vulnerable and abused childrenand adults and be aware of statutory child/vulnerable patients healthprocedures and local guidance.
Work as part of theteam to seek feedback, continually improve the service and contribute tobusiness planning.
Undertake any tasksconsistent with the level of the post and the scope of the role, ensuring thatwork is delivered in a timely and effective manner.
Duties may vary from time to time, without changing the generalcharacter of the post or the level of responsibility.
Job description
Job responsibilities
The ideal candidate will possess exceptional interpersonal andcommunication skills, coupled with strong organisational abilities, patience,and empathy. They should have substantial experience as a social prescriber,having worked in health, social care, or the voluntary, community, and socialenterprise (VCSE) sector, with at least two years of direct engagement withindividuals, families, or carers.
The post holder will befully supported in their training and professional development. From the outset you will be inducted into therole with full support of your colleagues, line manager and clinicalsupervisor. The post holder will beencouraged to attend any training courses that are relevant to the role.
Key Responsibilities
Service Delivery
Build a robustknowledge of health, social and third sector provision available withinHavering and surrounding areas.
Promote socialprescribing, its role in self-management, and the wider determinants of health.
Build relationshipswith key staff in GP practices within Liberty PCN. Attend relevant meetings and integrate aspart of the wider network team, providing information and feedback on socialprescribing matters.
Work proactively todevelop strong links with all local agencies to encourage referrals, torecognise their requirements and enable confident approach to making referrals.
Work in partnershipwith all local agencies to raise awareness of social prescribing anddemonstrate how partnership working can reduce pressure on statutory services,improve health outcomes and enable a holistic approach to care.
Provide referralagencies with regular updates relating to social prescribing and includetraining for their staff to promote effective access to information andencourage appropriate referrals.
Work proactively inencouraging self-referrals and connecting with all local communities,particularly those communities that statutory agencies may find hard to reach.
Personalised Care and Support
Build relationshipswith patients, their families and carers.
Meet people on aone-to-one basis, consulting in person or via the telephone giving people timeto tell their stories and focus on what matters to me.
Build trust with theperson, providing non-judgmental support, respecting diversity and lifestylechoices.
Anticipate barriers tocommunication.
Be a friendly sourceof information about wellbeing and prevention approaches.
Help people identifythe wider issues that impact on their health and wellbeing, such as debt, poorhousing, being unemployed, loneliness and caring.
Communicateeffectively with patients, families and carers recognising the need foralternative communication methods of communication to overcome different levelsof understanding, cultural background and preferred ways of communicating.
Help people maintainor regain independence through living skills, adaptations, enablementapproaches and simple safeguards.
Work with individualsto co-produce a simple personalised support plan; based on the personspriorities, interests, values and motivations, including what they can expectfrom the groups, activities and services they are being connected to and whatthe person can do for themselves to improve their health and wellbeing.
Where appropriate,physically introduce people to community groups, activities and statutoryservices, ensuring they are comfortable. Provide follow-up to ensure that theyare happy, engaged, included and receiving good support.
Whererequired and as appropriate, refer patients back to other health professionalswithin the PCN.
General Tasks
Produce accuraterecords of patient contact, consistent with legislation, policies andprocedures.
Work closely with GPpractices within the PCN to ensure that social prescribing referral codes are inputinto the clinical system and that the persons use of the NHS can be tracked,adhering to data protection legislation and data sharing agreements.
Understand and applylegal issues that support the identification of vulnerable and abused childrenand adults and be aware of statutory child/vulnerable patients healthprocedures and local guidance.
Work as part of theteam to seek feedback, continually improve the service and contribute tobusiness planning.
Undertake any tasksconsistent with the level of the post and the scope of the role, ensuring thatwork is delivered in a timely and effective manner.
Duties may vary from time to time, without changing the generalcharacter of the post or the level of responsibility.
Disclosure and Barring Service Check
Thispost is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975and as such it will be necessary for a submission for Disclosure to be made tothe Disclosure and Barring Service (formerly known as CRB) to check for anyprevious criminal convictions.
Collaborative working relationships
Workswithin the primary care team, contributing to leadership of service evaluationand research to promote quality improvement activity.
Collaborateswith multi-disciplinary PCN team
Usehealthcare technologies to optimise service delivery, patients access, andcontinuity of care
Management
Demonstratesunderstanding of the implications of national priorities for the team and/orservice.
Usesresources effectively to manage patient treatment in line with local guidanceand makes recommendations for changes where improvements can be made.
Followsprofessional and organisational policies
Education, learning and development
Itis the responsibility of the employee to comply with all organisational andstatutory requirements (eg. health and safety, infection control, equality anddiversity, confidentiality, safeguarding adults and children, informationgovernance).
Engagesin annual appraisal, developing objectives to inform a Personal DevelopmentPlan, which may include 360-degree appraisal and use of patient feedback.
Participatein teaching and training of medical, nursing, and all other practice staff.
Supportsthe practice staff and responds to requests for advice and assistance.
Completeall mandatory and statutory training required by the role.
Takeresponsibility for personal development, learning and performance and maintaineducation through attendance on any courses and/or study days necessary toensure that professional development requirements are met.
Undertakingadditional training where necessary to provide enhanced services andparticipate in training programmes implemented by the PCN/practices as part ofthis employment.
Understandsand demonstrates the characteristics of a role model to members in the teamand/or service.
Demonstratesan understanding of current educational policies relevant to working areas ofpractice and keeps up to date with relevant clinical practice.
Quality
Under supervision and support of GPs in the practice, thepost-holder will strive to maintain quality within the practices, and will:
Participatingin clinical governance activity and contribute to the improvement in quality ofhealth outcomes through audit, risk management and Quality Improvement
Alertsother team members to concerns about risk, quality, and safety
Participatesin investigation of incidents and events as required
Identifies,applies, and disseminates research findings relating to own practice
Collectsdata for audit purposes and uses clinical audit to monitor quality in theservice
Contributesto the effectiveness of the team by reflecting on their own and team activitiesand making suggestions on ways to improve and enhance the teams performance
Workseffectively with individuals in other agencies to meet patients needs
Effectivelymanages own time, workload, and resources
Meetstimescales/deadlines for audits and written returns to ensure that the Practicemeets quality standards and receives the designated funding.
Confidentiality
In the performance of the duties outlined in this Job Description,the post-holder will have access to confidential information relating topatients and their carers, practice staff and other healthcare workers. Theymay also have access to information relating to the Company as a businessorganisation. All information is to be regarded as strictly confidential.
Maintainsconfidentiality of any information concerning patients in accordance withcurrent policy on information governance.
Demonstratesrespect for privacy and confidentiality in all interactions with patients andthe public.
Data Protection
This post has a requirement forconfidentiality. If you are required to obtain, process and/or use informationheld electronically you should do 'it in a fair and lawful way. You shouldhold data only for the specific registered purpose and not use or disclose itin any way incompatible with such a purpose. Data must only be disclosed toauthorised people or organisations as instructed. Breaches of confidence inrelation to data will result in disciplinary action which may involvedismissal.
Youmust not at any time use the personal data held by the organisation for anypurpose other than practice business and this must not be disclosed to a thirdparty. If you are in any doubt regarding your responsibilities under the DataProtection Act 2018 you must contact your line manager or appropriate seniorlead at the time.
Person Specification
Knowledge
* NHS Priorities and Issues
* Good working knowledge of Outlook, Word, Excel, Power point, Access
* Update and maintain efficient administration systems
* Maintain confidentiality/data protection
* Able to analyse systems to improve services
Qualifications
* NVQ level 2 or Grade A-C equivalent standard of literacy and numeracy
Experience
* Working in the role of a social prescriber for a minimum of 2 years
* Working in a multi-professional team environment.
* Handling sensitive and confidential information
* Working in an NHS environment
* Experience of using EMIS
Other
* Able to travel efficiently throughout the area of Havering Liberty PCN
* Commitment to continuing professional development
* Standard driving skills and access to own vehicle for work purposes
Skills
* Establish and maintain good working relationships
* Excellent interpersonal skills
* Team Player
* Clear communication skills including excellent writing, data entry and presentation skills
* Able to construct and deliver clear information/instructions to others
* Able to multi-task
* Able to work without supervision and use own initiative
* Organise and prioritise own workload
* competency sufficient to
* communicate effectively with all staff and clients
* Demonstrates attention to detail, accuracy and numeracy skills
* Advanced level IT skills
Demonstration of PCN Values
* Patient centred care and health equity
* Sustainability and efficiency
* Collaboration and team working
* Quality and excellence
* Inclusivity and respect
* Accountability and integrity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,000 to £32,000 a yearInclusive and dependent on experience.
#J-18808-Ljbffr