Summary
As a Retail Advisor, you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best. At Virgin Media O2, we’re about making every interaction meaningful.
Location & Details
Location: Inverness
Job Family: Retail
Job Type: Part Time
Posted Date: 05-May-2026
Reference #: 73469
Responsibilities
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing innovative products and meeting performance goals.
* Maintaining an inviting and organised store environment.
Qualifications
* Confidence, communication skills, and a passion for delivering great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to different shifts and customer demands.
* An open mind, ready to learn and grow in a fast‑paced retail setting.
* A genuine interest in technology and how it can make life better.
* Previous experience in retail, sales, or customer service (though not essential).
* A proactive attitude and team spirit to thrive in a collaborative environment.
Benefits
* Competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market‑leading maternity, paternity, neonatal, and carers leave policies.
* 23 days’ annual leave and a birthday off, plus the option to buy and sell up to 5 extra days.
* Excellent pension scheme, matching up to 10%.
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