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Customer delivery driver - gateshead trinity square extra

Gateshead
Tesco
Customer delivery driver
Posted: 10 November
Offer description

Availability Window

Sun: 09:00 – 19:00
Mon: 18:00 – 23:00
Tue: 18:30 – 23:00
Wed: 19:00 – 23:00
Thu: 19:00 – 23:00
Fri: 19:00 – 23:00


Pay

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.


Hours & Flexibility

We offer a minimum of 16 guaranteed hours each week, with a flexible option for as little as 12 hours.

We schedule your contracted hours within the availability window above and provide three weeks’ notice of your shifts. We support flexibility and encourage applicants whose schedule is close to, but not exactly, the advertised windows.


Responsibilities

* I ensure the van and trays are clean, tidy, and organised.
* Leaving the back yard clean, tidy and free of litter.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van, checking it for roadworthiness.
* Communicating changes to customers (short code items, substitutions) and offering refunds where appropriate.
* Handling deliveries with care as if they were my own.
* Explaining to customers that they will not be charged extra for substitutions.
* Delivering during the customers time slot.
* Calling the customer before arriving if arriving early.
* Contacting the store or centre if late by 30 minutes or more.
* Building relationships with colleagues to create team spirit.
* Being warm and welcoming in interactions with customers and colleagues.
* Responding quickly to changing customer needs and embracing change within the store.
* Sharing ideas with the manager and colleagues to improve the store for customers.


Qualifications & Requirements

* A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.


About Tesco

Our vision is to become every customers favourite way to shop, whether at home or on the move. We serve customers, communities and the planet a little better every day. We are committed to diversity, equity and inclusion – everyone is welcome.


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