Are you passionate about building relationships and ready to take your career to the next level? Join us at AXA Health as we seek a dynamic Account Manager for both permanent and 12-month fixed-term contract positions.
You’ll maintain and grow key relationships with our client relationship customers while achieving yearly retention targets through Sales Retention. We’re looking for someone with resilience and a knack for providing exceptional service.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. Away from home means either attendance at our Leicester office, visiting clients or attending industry events.
Provide a professional service to all customers over the phone.
Develop and nurture connections with our internal and external customers by delivering efficient, reliable service across all communication channels.
Handle complaints like a pro: Ensure all sales complaints are managed with care to resolve issues swiftly.
Deliver precise and compliant information to our customers, building trust and loyalty.
Strong customer service skills with excellent phone-based experience - essential.
Developed time management skills with a high attention to detail and quality.
Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.
Competitive annual salary of up to £26,000
Discretionary company & performance-based bonus
Contributory pension scheme (up to 12% employer contributions)
Life Assurance (up to 10 x annual salary)
25 days annual leave plus Bank Holidays
Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
AXA employee discounts
If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to adi.stapletonberry@axa-uk.co.uk.
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At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.